Shift Leader
Burger King Newburgh
Job Description
Job Description
About Us
At XHANI LLC, we are building high-performance Burger King restaurants through strong leadership, operational excellence, accountability, and people development.
We are looking for experienced QSR leaders who can drive results, coach teams, and create outstanding guest experiences.
Position Summary
The Manager is responsible for leading restaurant operations during assigned shifts while achieving sales, labor, food cost, cleanliness, and guest satisfaction targets.
This is a hands-on leadership role.
Ideal Candidate
You:
Have prior QSR leadership experience
Lead by example
Hold teams accountable respectfully
Understand restaurant P&L fundamentals
Can hire, coach, and develop teams
Thrive under pressure
Key Responsibilities
Leadership & Team Development
Lead shifts and ensure operational execution
Coach and train crew members
Conduct onboarding and performance conversations
Maintain positive team culture
Operations Excellence
Execute Burger King operating standards
Maintain food safety compliance
Ensure speed of service and guest satisfaction
Conduct line checks and restaurant walks
Financial Management
Manage labor targets
Control food and paper costs
Reduce waste
Support sales growth initiatives
Staffing & Scheduling
Build schedules based on forecasted demand
Monitor attendance and labor efficiency
Support hiring and retention
Administrative
Inventory counts
Cash controls and deposits
Daily reporting
Invoice receiving and operational follow-up
Minimum Requirements
2+ years QSR management experience (Burger King, McDonald's, Wendy's, Chick-fil-A, Popeyes, KFC, Taco Bell preferred)
High school diploma required
Strong communication skills
Experience managing teams of 15–30 employees
Open availability preferred
Preferred Experience
Drive-thru operations
Food safety certification
Restaurant scheduling systems
POS systems and labor management tools
Performance Metrics
Managers are measured on:
Sales growth
Labor %
Food cost %
Guest satisfaction
Speed of Service (SOS)
Food safety compliance
Employee retention
Benefits
Competitive salary / hourly package
Performance bonuses (if applicable)
Career advancement opportunities
Paid training and development
If you want to build teams, improve restaurants, and grow your career, we want to meet you.
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