Customer Service Representative - State Farm Agent Team Member

About Our Agency Our agency opened in 2013 and currently has a small, close-knit team of three. Our founder, a former State Farm agent and sales leader, brings a strong background in leadership, sales, and team development. We are a flexible, collaborative, and supportive office located in Johns Creek, GA, dedicated to helping people manage the risks of everyday life and realize their dreams. Benefits Simple IRA License reimbursement Performance‑based bonus Competitive salary Flexible schedule Opportunity for advancement Paid time off Training and development Role Description As a Customer Service Representative – State Farm Agent Team Member with Taryn Reiss, you will generate exceptional customer experiences that reinforce the growth of our agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Strong communication and interpersonal skills. Detail‑oriented and able to multitask. Previous customer service experience preferred. Compensation: $40,000.00 – $50,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr