IT Service Desk Leader — SLA & Team Growth
Tencate Grass
Tencate Grass is looking for an IT Service Desk Manager to lead and optimize support operations across the organization. This role involves supervising a team of support specialists to ensure effective resolution of technical issues and high user satisfaction. The ideal candidate will have over 7 years of IT support experience and at least 3 years in a leadership role. Responsibilities include managing support processes, staffing, and documentation for service desk procedures. This primarily office-based role may require travel, including international travel, and occasional out-of-hours availability. #J-18808-Ljbffr Tencate Grass
Vacancy posted 2 days ago
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