Client Collections Specialist
butterflyeffects
Client Collections Specialist Hungry for an opportunity to leverage your experience and skills in a mission driven health care organization? Do you have the humility and communication skills to provide excellent service to the Butterfly Effects families across the country? Butterfly Effects, LLC a nationwide ABA informed Therapy Provider is looking for passionate candidates for the position of Collections Specialist. The Billing and Collections Specialist will join a team that strives to maintain customer satisfaction through excellent customer service and timely invoicing of payor responsibility. Job Responsibilities Collect outstanding balances from clients. Follow up clients questions regarding invoices in a timely manner. Follow-up with clients on their questions regarding benefits, client responsibility and payment plans. Verify patients benefits for ABA Therapy either in-network, or out of network to assist with proper client collections and claim follow up. Identify and address concerns before they become problems, and to propose solutions to concerns. Work with the field staff and office staff to ensure client satisfaction. Why us? Families are at the heart of our work, and we take care of the people who make all the difference. Butterfly Effects is committed to improving the quality of life of individuals and families affected by Autism. What's in it for you? Career Advancement Business Casual and Family Focused Culture Annual Parties and Team Building Events Accrued Work from Home Days Paid Time Off Paid Holidays Medical, Dental and Vision Tuition Discount with Partnered Online University Requirements High School Diploma or GED. Knowledge of claim denials, the ability to read and understand explanation of benefits (EOBs). Excellent interpersonal, written, and verbal communication skills including active listening. High level of commitment/ownership to one's work product. Commitment to self-accountability, collaboration, and teamwork. Critical thinking, with a drive for continuous process and system improvement. Commitment to service excellence philosophy and interdisciplinary therapy for clients on the Autism spectrum. #J-18808-Ljbffr butterflyeffects
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