Security Sales Consultant

Role Overview The Security Sales Consultant is responsible for new customer acquisition, following up on sales leads, and closing sales for installation projects across commercial, small‑business, and residential markets. This role includes conducting on‑site security assessments, developing tailored solutions (hardware, software, monitoring, and AI/video solutions), preparing and presenting proposals, and ensuring a smooth handoff to Engineering/Project Management and Operations for successful deployment and ongoing service. The Consultant will act as a trusted advisor to clients, delivering excellent customer service and building long‑term relationships. Key Responsibilities Generate new business through company leads, prospecting, networking, referrals, and targeted outreach (including some door‑to‑door or in‑person canvassing where appropriate). Qualify leads, schedule and conduct on‑site walkthroughs and security assessments to document requirements and recommend solutions. Create accurate job cost estimates, detailed proposals, and formal sales presentations (iPad/app, slide decks, video, and product demos). Demonstrate products and explain features, benefits, pricing, availability, and options; **escalate** technical inquiries to Engineering or Technical Support as needed. Manage CRM records: enter and maintain customer/prospect data, leads, opportunities, and sales activity. Prepare and submit sales contracts, purchase orders and related documentation; complete expense reports in a timely manner. Coordinate with Project Coordinators, Installation/Service teams, and Customer Service to schedule installations, track project status, and ensure all project steps are completed and documented. Monitor project budgets, identify variances, and communicate updates to internal stakeholders and customers. Provide post‑sale customer support to promote retention, loyalty, referrals, and upsell opportunities. Maintain strong product knowledge—especially video technology and AI applications—and track market and competitor activity. Represent the company at industry events, trade shows, and networking organizations (e.g., BNI, Chambers of Commerce). Qualifications Minimum 2 years of sales experience required; 3+ years preferred. Demonstrated success in closing installation or services sales is highly desirable. 2–3+ years’ experience in the electronic security industry strongly preferred (alarm systems, access control, IP video, monitoring services). High school diploma or GED required; technical or industry certifications are a plus. Strong sales, presentation, and negotiation skills; comfortable delivering technical and business value to diverse stakeholders. Excellent relationship‑building, verbal and written communication, and customer service skills. Proficient with CRM systems, proposal tools, and common office software (email, spreadsheets, slide creation). Technical aptitude and understanding of electronics and networked security systems preferred. #J-18808-Ljbffr