Software Engineer II (Agentic AI)

Microsoft is reinventing how the world sells. The agents we build power Sales agent (formerly Microsoft 365 Copilot for Sales) for our customers and MSX / Sales Home for Microsofts own field organization. They help sellers research accounts prepare for meetings draft outreach spot deal risk and close revenue faster. Our stack spans Azure OpenAI Microsoft Foundry Copilot Studio Microsoft Agent Framework the Model Context Protocol (MCP) Microsoft Graph Dataverse Dynamics 365 Teams and Outlook.

Were looking for a Software Engineer II to join our AI incubation team and work side by side with a Principal engineer on rapid prototyping. Youll take a new agent idea from a whiteboard sketch to a working prototype in days and put it in front of real sellers. If it helps them youll help carry it toward production. Youll build agents MCP servers tools and the small UIs that make them demoable and youll use AI coding agents every day to move fast.

This role suits an engineer who has built real things with LLMs likes short feedback loops and is fine throwing away a prototype when the data says it isnt working.

Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Turn new agent ideas into working prototypes in days partnering closely with a Principal engineer PM and design from first demo through seller pilot.
• Build agents multi-step workflows and MCP servers that connect to real seller and customer context in Dynamics 365 Dataverse Microsoft Graph and internal sales systems.
• Write reusable agent skills tools and plugins for Microsoft 365 Copilot and other agent hosts and contribute them back to our shared platform.
• Build lightweight evaluations for your prototypes (golden sets LLM-as-judge scorers traces) and report quality latency and cost so the team can decide what to scale and what to stop.
• Harden the prototypes that prove out with tests telemetry authentication and Responsible AI review and help hand them off to production surfaces such as Sales Home.
• Write short design notes demo your work to the team and leadership and share what you learn about new models and agent tooling.
• Take part in code and design reviews and share on-call (DRI) duty for the pilots and services you help ship.

Required Qualifications

• Bachelors Degree in Computer Science or related technical field AND 2 years technical engineering experience with coding in languages including but not limited to C C C# Java JavaScript or Python OR equivalent experience.

Other Requirements

• Ability to meet Microsoft customer and / or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Preferred Qualifications

• Bachelors Degree in Computer Science or related technical field AND 4 years technical engineering experience with coding in languages including but not limited to C# TypeScript JavaScript Python or Java
  • OR Masters Degree in Computer Science or related technical field AND 3 years technical engineering experience with coding in languages including but not limited to C# TypeScript JavaScript Python or Java
  • OR equivalent experience.
• Hands-on experience building applications with large language models (for example prompt design tool or function calling retrieval-augmented generation or agent frameworks) whether in production internal tools open source or substantial personal projects.
• Experience building or integrating Model Context Protocol (MCP) servers or exposing APIs and data to agents as tools.
• Experience with one or more agent frameworks or platforms such as Microsoft Agent Framework Semantic Kernel AutoGen Microsoft Foundry Copilot Studio Microsoft 365 Agents SDK LangGraph OpenAI Agents SDK or Claude Agent SDK.
• A track record of building fast: hackathon projects MVPs demos or internal tools that went from idea to working software in days ideally including one that reached real users.
• Range across the stack: a back-end API a simple React/TypeScript front end and deployment of both to Azure AWS or GCP.
• Experience evaluating LLM output such as building small golden datasets LLM-as-judge scoring comparing prompts or models or tracing agent runs (for example with OpenTelemetry).
• Working knowledge of Responsible AI practices in real projects: grounding content safety prompt injection defenses and PII handling.
• Daily fluent use of AI coding tools (for example GitHub Copilot Claude Code or Cursor) in your development workflow.
• Familiarity with Dynamics 365 Dataverse Microsoft Graph Power Platform or CRM systems such as Salesforce and an interest in sales or customer-facing products.

#CEAIjobs

Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102100 - $202200 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $133800 - $219200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

IC