Procedure Scheduler

Procedure Scheduler

This position works out of all of Advanced Gastroenterology's locations: Englishtown, Howell and Old Bridge

Full Time position

About the Role:

The Procedure Scheduler plays a critical role in the healthcare delivery process by efficiently coordinating and scheduling medical procedures for patients within a healthcare facility. This position ensures that all procedural appointments are accurately booked, taking into account patient needs, physician availability, and resource allocation to optimize operational flow. The Procedure Scheduler acts as a liaison between patients, healthcare providers, and administrative staff to facilitate clear communication and timely scheduling. By managing appointment logistics and maintaining detailed records, this role helps reduce wait times and enhances patient satisfaction. Ultimately, the Procedure Scheduler contributes to the smooth functioning of clinical services, supporting both patient care and organizational efficiency.

Minimum Qualifications:

• High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
• Strong organizational skills and attention to detail to manage complex scheduling demands.
• Excellent communication skills to interact effectively with patients, providers, and staff.

Preferred Qualifications:

• Previous experience in medical scheduling, patient coordination, or healthcare administrative support.
• Familiarity with electronic health record (EHR) systems and medical scheduling software.
• Experience working in a hospital, outpatient clinic, or specialty medical practice setting.
• Knowledge of medical terminology and healthcare insurance processes.
• Proficiency with advanced scheduling tools and Microsoft Office Suite.
• Demonstrated ability to handle sensitive patient information with confidentiality and professionalism.

Responsibilities:

• Coordinate and schedule medical procedures by communicating with patients, physicians, and clinical staff to confirm availability and requirements.
• Verify patient information, insurance coverage, and pre-authorization status to ensure compliance with healthcare policies and reduce scheduling delays.
• Maintain accurate and up-to-date scheduling records in electronic health record (EHR) systems and other scheduling software.
• Manage appointment changes, cancellations, and rescheduling promptly while minimizing disruptions to clinical operations.
• Provide patients with clear instructions regarding their procedures, including preparation guidelines and arrival times.
• Collaborate with multiple departments to optimize resource utilization and support efficient patient flow.
• Address patient inquiries and resolve scheduling conflicts with professionalism and empathy.

Skills:

The Procedure Scheduler utilizes strong organizational and multitasking skills daily to manage numerous appointments and coordinate between various stakeholders efficiently. Effective communication skills are essential for explaining procedures and scheduling details clearly to patients and healthcare providers, ensuring mutual understanding. Proficiency with electronic health record systems and scheduling software enables accurate data entry and real-time updates, which are critical for maintaining smooth operations. Problem-solving skills help the scheduler address conflicts or last-minute changes promptly, minimizing disruptions. Additionally, attention to detail ensures that all patient information and procedural requirements are correctly documented, supporting compliance and quality patient care.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

Day Shift