Engineering Program Manager, Central Quality, Apple Services Engineering

Engineering Program Manager, Central Quality, Apple Services Engineering

The people here at Apple don't just create products they create the kind of wonder that's revolutionized entire industries! It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, we aim to leave the world better than we found it. The Central Quality Engineering Program Manager manages and executes diverse engineering programs and projects, each with their own unique sets of challenges. This role is focused on executing on regulations and compliance across the world, such as the Digital Markets Act, Data Act, AI Act, and others. Designing scalable solutions to deliver on such regulations with desired quality typically requires working with expert teams across software engineering, operations, legal, and others. Apple teams that are needed to solve these problems are spread throughout the company, so it's imperative to be an expert at building and growing relationships.

Description

In this role, you'll work closely with the quality team to promote best practices and continuously improve program management processes. Additionally, you'll drive XF projects across teams of highly skilled engineers and program managers, providing guidance, fostering collaboration, and driving excellence in their work. You must be comfortable operating independently in new and unfamiliar domains, quickly building competence in new regulations to inform your work. Success requires breaking down complex problems into manageable pieces, leveraging experts and owners, and adapting as we learn more. Teams expect us to - provide clear direction, collaborate to design solutions that are forward-thinking, help drive decisions, and deliver compliance outcomes for Apple. Strong communication is required for our success and credibility. You are required to synthesize complex issues into clear points. You must be able to tailor your communication to the appropriate context and seniority. You need to be able to write clearly, deliver effective presentations, and run large and difficult meetings. We also facilitate cross-functional coordination and collaboration across Apple.

Responsibilities

• Oversee the overarching Quality Engineering program lifecycle, facilitating cross-functional coordination and breaking down complex project goals into manageable milestones.
• Act as the primary point of contact and strategic subject matter expert for "all things QA" on assigned projects.
• Collaborate with engineering and product teams to identify critical use cases for test plans and strategically plan comprehensive End-to-End (E2E) test coverage.
• Own and manage the QA sign-off process end-to-end, driving critical decisions and ensuring product readiness.
• Drive continuous status tracking and provide clear, tailored reporting to stakeholders across various levels of seniority.
• Ensure strict audit readiness and maintain impeccable record integrity in alignment with evolving industry regulations and Apple's compliance standards.
• Support and guide content creation related to quality standards, testing protocols, and compliance documentation.

Minimum Qualifications

• Excellent stakeholder leadership skills, with the ability to influence and collaborate across functions
• Versatile problem solver with a strong analytical mindset, adept at tackling challenges in complex environments through creative and critical thinking. Skilled in deconstructing problems, resolving conflicts, and leading teams to innovative solutions.
• Ability to understand technical impact related to business requirements and propose solutions to technical constraints
• B.S. or M.S. in Computer Science, Information Systems, or equivalent experience
• 6+ years experience as a Product Manager / Technical Program Manager / SW Architect / SW Engineer

Preferred Qualifications

• A track record of managing company-wide, cross-functional legal projects
• Demonstrated interest in tech law and policy, as well as experience working with legal and regulatory initiatives
• Demonstrated excellence in building strong relationships across an organization
• Self-starting, self-motivated, self-directed, and self-sufficient
• Outstanding communication and presentation abilities, written and verbal, to all levels of an organization

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $141,800 and $258,600, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis.