Liability Senior Claims Adjuster Municipal Claims (FL License)

Our Story

Imagine being part of a team thats not just shaping the future but actively driving it. At Davies North America were at the forefront of innovation and excellence blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group we help businesses navigate risk optimize operations and spearhead transformation in the insurance and regulated sectors.

The Liability Claims Adjuster is responsible for investigating evaluating negotiating and resolving liability-related claims in accordance with company policies client service standards and regulatory requirements. Claims handled may include Bodily Injury (BI) Commercial General Liability (CGL) transportation liability and other casualty or commercial liability exposures depending on the assigned client program.
This role manages claims of increasing complexity based on level and works collaboratively with claimants insureds attorneys clients and internal stakeholders to ensure timely and effective claim resolution.

Key Responsibilities

Manages complex and high-exposure liability claims including significant bodily injury and litigated claims
Develops claim strategies and works closely with defense counsel and internal leadership on complex matters
Serves as a technical resource and mentor to less experienced adjusters
May assist with training file reviews and complex claim consultations
Brings strong expertise in casualty commercial liability and claim resolution strategy

Claims Investigation & Evaluation
Investigate liability claims to determine coverage liability and damages.
Review accident reports witness statements medical documentation and related claim materials.
Conduct interviews with claimants insureds witnesses and other involved parties.
Analyze policy provisions and coverage details to determine claim applicability.

Claims Handling & Resolution
Manage assigned claims from initial report through resolution.
Establish and maintain appropriate claim reserves based on claim exposure.
Evaluate damages including bodily injury liability exposure and property damage.
Negotiate settlements with claimants attorneys and other involved parties.
Coordinate with defense counsel and assist in litigation management when applicable.

Communication & Client Service
Maintain regular communication with clients insureds claimants and legal representatives.
Provide updates regarding claim status strategy and resolution progress.
Deliver high-quality customer service while managing sensitive claim situations.

Documentation & Compliance
Maintain accurate and detailed claim documentation within the claims management system.
Ensure claim handling complies with company guidelines regulatory requirements and client service standards.
Identify potential fraud indicators and escalate concerns when appropriate.

Skills knowledge & expertise

5-7 years of liability or casualty claims handling experience
Demonstrated experience managing complex litigated and high-severity claims
Claims adjusting licenses as required by jurisdiction.
Experience handling liability casualty or bodily injury claims preferred.
Strong investigative analytical and negotiation skills.
Excellent written and verbal communication abilities.
Ability to manage multiple claims while maintaining quality and service standards.

Preferred Qualifications
Experience managing bodily injury claims and attorney-represented files.
Knowledge of commercial liability and casualty claim exposures.
Industry designations such as AIC CPCU or equivalent.

Equal Employment Opportunity & Legal Notices

Benefits

At Davies North America we are dedicated to supporting the wellbeing and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical dental and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Timeoff policies including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for nonexempt employees
• Paid holidays
• Life insurance and shortterm and longterm disability coverage

Benefit offerings eligibility and required employer contributions may vary based on role classification and applicable federal state and local laws including those tied to an employees primary work location.

Where required by law the Company provides paid sick leave paid family and parental leave and other mandated benefits in accordance with applicable state and local requirements.

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity and we actively promote an environment where all voices are valued and heard.

Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills experience qualifications and geographic location which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.

Essential Functions
The following responsibilities and expectations are considered essential to the successful performance of this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

• Maintain regular and dependable attendance.
• Be available and able to perform job responsibilities during established work hours.

Background Check & Fair Chance Compliance

Any background check or review of criminal history if applicable to the role will be conducted only after a conditional offer of employment and in compliance with applicable federal state and local laws including fairchance hiring requirements.

Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

AI Policy
At Davies we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews we expect interview responses and assessments to reflect each individuals own experience knowledge and professional judgment.
We do not use sites like Facebook Craigslist or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal please email us at

Required Experience:

Senior IC