Inside Sales Representative - Automation & Factory Solutions- St Louis, MO

Inside Sales Representative

GCG Automation and Factory Solutions is looking for an Inside Sales Representative to join our commercial team in Chesterfield, MO!

As our Inside Sales Representative, you'll manage unassigned accounts, respond to inbound leads, and support marketing campaigns through proactive customer engagement.

This role focuses on timely follow-up, quote management, and identifying opportunities to expand customer accounts, all to drive revenue growth. Ideal candidates will bring a background in customer support or coordination roles, showcasing strong organizational and communication skills. If you're eager to advance in sales, join a dynamic environment, and contribute to achieving key business goals, we want to hear from you!

This position offers a hybrid work arrangement, reporting into the office 2 days a week. When in the office, you will work out of our facilities located at 675 Spirit Valley Central Dr, Chesterfield, Missouri.

What you'll do:

• Respond to quote requests and customer inquiries in a timely manner
• Research historical sales data and reach out to customers as needed
• Maintain accurate records in ERP and CRM (Salesforce) systems
• Assist with follow-ups on inbound leads from suppliers, websites, and campaigns
• Work with sales managers to pass on qualified opportunities
• Collaborate with Customer Service for SPA needs and quote support
• Perform other duties as assigned

What you'll bring:

• 2+ years in a business-to-business (B2B) sale role
• Expertise in technical sales related to electrical industrial automation or experience working with electrical controls preferred
• Strong communication skills, both verbal and written
• Friendly, proactive, and motivated to speak with customers
• Proficiency in MS Office, Salesforce CRM, and an ERP system
• Basic analytical and decision-making skills
• Willingness to adapt to a dynamic environment
• Excellent problem-solving and negotiation skills

What we offer:

• Competitive hourly rate starting at $25 per hour and eligibility for uncapped commissions
• Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
• Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
• Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
• Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
• Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind
• An employee-centric company that values and truly appreciates our most important asset: You!

About GCG AFS:

GCG Automation & Factory Solutions is dedicated to advancing the growth of automation and factory solutions across key verticals in North America. With a comprehensive product and service offering that spans the entire automation value chain, our customers trust us as a reliable partner to meet their diverse needs. Our strength lies in our deep technical expertise and specialized knowledge of the products we offer. This enables us to support customers in deploying and delivering high-quality, efficient solutions tailored to their specific requirements. Our commitment to providing an exceptional customer experiencemarked by responsiveness, reliability, and personalized servicesets us apart as the supplier of choice in the industry.

This job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

GCG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.