IT Support Specialist

IT Support SpecialistPosition Type: Contract with potential for Contract-to-HireWork Arrangement: OnsiteWe are seeking an IT Support Specialist with strong technical aptitude and excellent customer service skills to provide hands-on support in an onsite environment. This is an excellent opportunity for someone who enjoys troubleshooting, working directly with users, and supporting a variety of technology and mobile devices.The ideal candidate will have a solid general technology background, strong problem-solving skills, and the ability to learn new systems and technologies quickly.Responsibilities:Provide technical support and troubleshooting for end users.Diagnose and resolve hardware, software, device, and connectivity issues.Support Zebra scanners, handheld devices, mobile printers, and related equipment.Assist users with technical issues in a professional, patient, and customer-focused manner.Troubleshoot issues and escalate more complex problems when appropriate.Install, configure, and support end-user devices and equipment.Document technical issues and resolutions.Learn and support new technologies and systems as needed.Provide hands-on onsite technical support.Qualifications:Previous IT Support, Help Desk, Desktop Support, Technical Support, or related experience.Strong general technology and troubleshooting skills.Experience with Zebra scanners, handheld devices, and mobile printers strongly preferred.Excellent customer service and communication skills.Ability to communicate effectively with both technical and non-technical users.Quick learner with the ability to adapt to new systems, devices, and technologies.Strong problem-solving skills and attention to detail.Must be willing and able to work onsite.This is a contract opportunity with the potential to convert to a permanent position.