Sales Representative Water Quality

Water Quality Sales Representative

Tired of just having a job? At Lavallee Systems, we offer a career one where you'll grow, earn well, and make a real impact. Join our award-winning team and become part of a local company that values craftsmanship, integrity, innovation, and teamwork. We're offering a competitive wage and benefit package and, more importantly, a workplace where you can thrive for years to come. The Water Quality Sales Representative plays a vital role in delivering clean, safe, and great-tasting water to homeowners throughout our service area. This position combines science-based problem-solving with relationship-driven selling. You'll learn how to assess household water chemistry, educate customers about treatment options, and guide them toward healthier, more efficient homes. This is an opportunity to build a professional sales career with a high-growth residential water quality company. Training and mentorship are provided; motivation, curiosity, and integrity are required.

Wage and Benefits Package

• Base salary $45-50,000, based on experience, plus commission (performance-based incentive plan).
• Paid Time Off: Up to 4+ weeks vacation and sick time based on length of service
• Paid Holidays: 7
• Yearly Bonus
• Health & dental insurance: 50% company-paid
• Term Life Insurance: 100% Company Paid
• Retirement Plan: 3% company match
• Additional Insurance Available: Short-term disability, long-term disability, accident, and vision
• Paid, structured training and product certification program.

Responsibilities:

• Conduct in-home consultations with homeowners to evaluate water quality concerns and provide tailored solutions.
• Perform on-site water chemistry tests (hardness, pH, chlorine, iron, TDS) and explain results in clear, everyday language.
• Develop leads from marketing programs, referrals, inbound calls, and local community events.
• Proactively generate new business through direct outreach and cultivating new customer relationships.
• Develop new lead sources through networking, community engagement, and local partnerships.
• Prepare and present proposals, explain financing options, and close sales professionally.
• Maintain accurate activity records and customer notes in CRM (ServiceTitan, etc).
• Follow up on completed installations to ensure satisfaction and identify opportunities for upgrades or service memberships.
• Participate in daily sales huddles and ongoing training to enhance product and technical knowledge.
• Represent the company's brand values professionalism, integrity, and commitment to customer health in every interaction.

Skills / Abilities / Experience

• High school diploma or equivalent required.
• Associate's or bachelor's degree in chemistry, environmental science, biology, or related field preferred.
• Experience in sales (1-3 years) preferred.
• Basic understanding of water chemistry and environmental health concepts.
• Ability to learn and communicate the science behind water treatment systems.
• Strong interpersonal and communication skills; able to connect with homeowners.
• Confidence presenting and explaining technical information in simple terms.
• Highly motivated, organized, and goal-oriented with a desire to grow in sales.
• Proficient with digital tools (CRM, mobile forms, Microsoft Office).
• Valid driver's license and reliable vehicle.

Performance Metrics

• Sales growth relative to target.
• Conversion rate of appointments to closed sales.
• Customer satisfaction and review rate following installations.
• Accuracy and completeness of CRM documentation.

About Us Lavallee Systems is an award-winning plumbing, heating and A/C company based in Eastern Massachusetts. Founded by Jim Lavallee and family-owned for over 30 years, we have a reputation for excellent service, impeccable attention to craft, and a commitment to guiding clients to make informed decisions about their options for system repair and replacement.