Customer Care Representative

TFS – The Foundation Specialists | Regional Leader in Foundation, Crawlspace, and Concrete Repair Are you passionate about making a real difference and taking pride in your work? Do you thrive in an environment where your skills are valued and your contributions make an impact? TFS – The Foundation Specialists is growing, and we're seeking a Customer Care Representative to join our high-performing team! Responsibilities Represent us by taking calls, scheduling sales, & service appointments Provide vital tactical support to other departments of the company Strive to meet or exceed your metrics for converting leads into scheduled appointments, while also focusing on appointment retention. Provide each customer with a remarkable experience Requirements Customer service experience in a call center environment preferred Exceptional telephone, communication, & interpersonal skills Proficiency in computer skills including navigating multiple tabs, windows & systems Ability to pass pre-employment drug screen & background check What you Gain The opportunity to provide peace of mind to homeowners facing serious home issues. Extensive paid training and ongoing support to help you succeed. Comprehensive benefits: health, dental, vision, life insurance, and a 401(k) with 4% company match. Full-time M-F w/ rotating Saturdays, hourly $17 per hour base plus bonus structure This is an in office position located in College Grove, not remote. If you're ready to join a mission-driven, high-energy customer care team where your skills and results truly matter — apply today! Learn more about us at #J-18808-Ljbffr