Epic Beacon Application Analyst III

Overview Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington. With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality. At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Responsibilities The Application Analyst III is primarily responsible for supporting all aspects of applications that support the operation of the clinic. As well as plans for support escalations, training, and processes such as break/fix and systems change management. The role also tests and supports custom system development. Plans tier one technical support processes, such as break fix, troubleshooting, and systems change management. Plans tier 2 technical support processes. Plans training. Plans systems validation processes to meet regulatory compliance. Plans system configuration. Tests and supports custom system development. Qualifications High School Diploma or equivalent Able to rapidly solve IT systems problems that interfere with or disable clinical operations. Ability to identify and triage issues appropriately. Ability to organize and prioritize concurrent responsibilities and demands. Ability to use initiative and sound judgment in carrying out responsibilities. Ability to meet timelines for assigned tasks. Ability to train others in how to use systems. Ability to build relationships while maintaining appropriate boundaries. Ability to work in a complex, fast paced, health care environment. Demonstrated interest in advancing technical capability. Customer service skills Preferred BA/BS in related field Four years of IT experience; preferably in a health care setting; one year of experience supervising other employees preferred MS Visio, Excel Transact SQL Crystal Reports Additional Information The annual base salary range for this position is from $104,458.00 to $165,089.00, and pay offered will be based on experience and qualifications. Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position. Most Fred Hutch jobs require some on-campus work. However, there may be flexibility for certain positions. Please check with your recruiter if you are an out-of-state applicant interested in working outside of the Seattle, Washington area. Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks). Note: Equal Employment Opportunity (EEO) and VE… (omitted for brevity in this refinement). We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance or a reasonable accommodation during the application or recruiting process, please contact Human Resources at View email address on click.appcast.io or View phone number on click.appcast.io. #J-18808-Ljbffr Fred Hutch