Event Team Member

Job Description

Job Description

At Nothing Bundt Cakes, the Event Team Member sweetens up the place, setting the mood and making a stop at our Bakery Event Tent the best part of the trip. You’ll get to play the 'day maker' as guests realize YOU have brought the wonderful Bundt Cakes to them. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. You will be able to reach out into the community and beyond by bringing OUR Bundt Cakes to them. But it gets even better:

• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts. Yummm!
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.
• You will be able to bring the Joy to those who cannot come to us!
• Making Genuine Connections in communities beyond ours.

Full time Event Team Member will be scheduled 30-35 hours per week Monday - Sunday.
Need all shifts! *Pay range is based on experience and availability.

Bakery hours are Monday-Friday, 9am-7pm / Saturday, 9am-7pm / Sunday - 11am-4pm
Our Event Selling events can vary based on Event schedules. All Event schedules are posted 30 days in advance and in Bakery Schedules are posted 2 weeks in advance.

Accountabilities/Duties:

• Promptly greets guests as they are visiting the event. You should be comfortable promoting our product and educating our Guests on how we can expand their celebrations.
• Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
• Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
• Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
• Upholds a clean and organized Event set up. Our product should be handled sanitary and mindful of environmental temperatures. We are to be respectful of Event Coordinations rules and regulations and be knowledgeable of contacts.
• Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
• Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
• Maintains a consistent work attendance and punctuality record.

Core Values and Competencies:

• Servant’s Heart
  • Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
  • Keeps the good of the team or guest ahead of personal interests or gain.
  • Displays humility and empathy in interactions with others.
• Spirit of a Champion
  • Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
  • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
  • Operates with a strong sense of urgency and adheres to NbC brand standards.
• Genuine Connections
  • Projects warmth, enthusiasm, and optimism that attracts others.
  • Builds positive, productive relationships with all team members.
  • Listens actively and communicates openly, clearly and respectfully.

Knowledge, Skills, and Abilities:

• Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
• Enjoys interacting with diverse people and excels at providing a superior guest experience.
• Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
• Is diligent, organized and self-motivated.
• Has the ability to understand and carry out oral and written instructions and request clarification when needed.
• Is comfortable with new technology and has the ability to operate a point-of-sale system. Must learn how to trouble shoot our portable POS system and be confident in its uses.
• Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Be accountable with closing routines of cash process at the Bakery at the end of the shift.
• Has the capacity to stand for extended periods of time and work in a fast-paced environment.
• Be mindful of different environments they will be working in at different events and be strong willed in ensuring we are acting proactively in sales.
• Be able to talk with other possible vendors and obtain information about other events.

Education, Certifications and Work Experience Requirements:

• Applicants must be 21 years of age or older.
• Valid Drivers License.
• Be able to drive long distances, follow driving instructions and be mindful of changing event set ups.
• Previous guest service experience at a bakery, restaurant or retail store is a plus.