Medical Assistant/Patient Service Representative - Float - Glendora, CA

Medical Assistant/Patient Service Representative - Float - Glendora, CA

The Medical Assistant/Patient Service Representative plays a pivotal role in supporting dermatology physicians by delivering high-quality patient care. Responsibilities include patient rooming, updating medical histories, documenting visit details, and assisting with various dermatological procedures such as biopsies, surgeries, and skin treatments.

$18 - $23/hr. Monday - Friday, 40 hours per week.

To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:

• Collaborate with a team to manage an average patient volume of up to 40 patients daily.
• Document patient histories, including history of present illness (HPI), medical, surgical, and family history, medications, and allergies.
• Prepare and assist with dermatological and cosmetic procedures, including ED&Cs, biopsies (shave and punch), ILK, I&D, Botox, laser treatments, excisions, and other surgical interventions.
• Administer local anesthesia and remove sutures as directed.
• Ensure strict adherence to sterile techniques and infection control practices.
• Perform scribing responsibilities, including inputting templates and chart notes as directed by physicians.
• Process prescription refills and manage prior authorizations.
• Log pathology samples and coordinate with appropriate laboratories.
• Operate specialized equipment such as Narrowband UVB and photodynamic therapy units.
• Maintain and replenish liquid nitrogen containers.
• Clean and stock examination rooms and supply areas.
• Ensure adherence to organizational infection control protocols.
• Maintain reliable and consistent attendance.
• Perform other duties as assigned by the supervising physician or department lead.
• Dermatology Experience Preferred.

High School Diploma or GED required. 0–3 years of medical assistant experience, preferably in dermatology. Proficient in Microsoft Office applications. Strong attention to detail with the ability to maintain accurate patient records. Effective communication and teamwork skills.

This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:

• Physical Requirements:
• Occasionally required to stand, walk, and sit for extended periods.
• Use hands to handle objects, tools, or controls; reach with hands and arms.
• Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
• Occasionally lift, push, pull, or move up to 20 pounds.
• Vision Requirements:
• Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.