Technology Analyst

Description : Monitor, maintain, and optimize IT systems to support the business, acting as the primary internal technology resource and the liaison to external technology vendors.

Primary Responsibilities: Software Systems Administration Administer Salesforce, Microsoft Business Central, Monday.com, Adobe Process User Activation and Deactivation Improve system data infrastructure, controls, reporting, and dashboards Manage system integrations and maintenance Review and approve billing Coordinate with IT Managed Service Provider Personnel Onboarding and Offboarding Review, assess, and resolve monthly maintenance reports Review and approve billing Improve security and implement new procedures Monitor system monitoring emails, coordinate with users and service provider Manage accounts with other technology hardware/service vendors Cable, phone, internet, print/fax Manage maintenance and user onboarding/offboarding Review/approve bills and submit to Accounting for processing Hardware Management Procure equipment such as computers, monitors, peripherals Maintain list of devices and monitor aging equipment Determine appropriate equipment replacement timeline for users Transition equipment between users and set up equipment for new users

Qualifications: 0-4 years professional experience preferred Bachelor’s degree from accredited institution in technology or related field Ability to learn technology applications efficiently Intense focus on systems integrity and controls Strong communication and organizational skills Self-starter with ability to prioritize and multitask

Company Overview: Radchem Products, Inc. is a chemical distribution company located in the southwest Chicago suburbs. We relocated to a brand-new office near Naperville, IL in the summer of 2023. We have a tight knit team that continues to hit new milestones – we have a distribution network across North America that cracked an industry top 100 list in 2020 at 97, and placed 46 in 2025. From 2023-2025, we have also been recognized by the Alliance of Chemical Distribution as one of a few outstanding member companies deserving of honorable mention for its Responsible Distribution Excellence Award.

Benefits: Medical & dental insurance and vision coverage Life insurance and STD/LTD insurance Paid vacation, holidays, and personal/sick days Simplified Employee Pension (SEP) Plan Heavily discounted membership rates to athletic clubs Hybrid work model