Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

AI Support Engineer

Harnham

Harnham, the leading recruitment specialist in Data and AI, is currently partnering with a leading organization leveraging cutting-edge AI technologies to drive innovation and business value across the enterprise Location: Midtown Manhattan Pay: $60 - $75 per hour W2 Length: Extendable 3 months initial contract Benefits: W2 employees are eligible for health, dental, vision, and 401k benefits. As an AI Support Engineer, you will serve as the expert level of support for ChatGPT within the organization, acting as both a technical specialist and trusted advisor. You will resolve complex AI-related issues, support and administer the ChatGPT Enterprise environment, drive user adoption, provide governance guidance, and help teams unlock business value through AI workflows, prompt engineering, and emerging AI capabilities. You will work closely with stakeholders across the organization to improve user experience, enable productivity gains, and maximize the impact of enterprise AI investments. Key Responsibilities: Triage and resolve complex ChatGPT support requests and technical issues. Educate users on effective AI usage, including best practices, efficiency techniques, and responsible AI principles. Coach users and teams on advanced AI capabilities, including prompt engineering, model selection, Deep Research, apps/connectors/plugins, custom GPTs, Skills, and Workspace Agents. Administer and support the ChatGPT Enterprise workspace, including user management, configuration, analytics, and troubleshooting. Analyze recurring issues and identify opportunities to improve processes, documentation, and overall user experience. Requirements: Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent practical experience. Strong expertise in Generative AI with deep hands-on experience using ChatGPT or Claude (ChatGPT Enterprise experience preferred). Demonstrated prompt engineering skills and experience designing sophisticated AI workflows. Strong business analysis skills with the ability to translate business challenges into effective AI solutions. Experience administering enterprise AI platforms or SaaS applications preferred. This is an excellent opportunity for a technically strong AI practitioner who combines deep product expertise with exceptional business judgment. The ideal candidate is naturally curious, thrives on solving complex problems, proactively identifies opportunities to improve AI adoption, and enjoys helping others become advanced AI users. This role offers the opportunity to work at the forefront of enterprise AI transformation while driving meaningful impact across the organization. #J-18808-Ljbffr Harnham

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the AI Support Engineer in New York, NY vacancy
  • $140k - $202k

     ...translating designs into code, or iterating with AI. From idea to product, Figma empowers...  ...join us! Figma is evolving the Product Support experience, powered by AI, automation,...  ...support operations. As a Support AI Engineer on this team, you'll be the technical execution... 
    Suggested
    Full time
    Remote work
    Work from home

    Figma

    New York, NY
    more than 2 months ago
  • Senior AI Designated Support Engineer At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate... 
    Suggested

    NICE Actimize

    New York, NY
    4 days ago
  • We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our...  ...software engineer of the future. As an AI Support Engineer, you will be responsible for... 
    Suggested

    Cognition

    New York, NY
    2 days ago
  • Avoca is seeking a hands-on Support Engineer to own customer issues end-to-end—from triage to resolution—across production systems. You’ll diagnose...  ...classification logic and pricing, using internal tools and AI-assisted workflows to move fast. This role emphasizes... 
    Suggested
    Work at office

    Avoca AI

    New York, NY
    1 day ago
  • $65k - $80k

     ...leader in utility bill auditing and cost recovery. As our company rapidly expands its investment in AI and cloud technology, we're seeking an AI Platform Support Engineer to help build, maintain, and grow our production AI platform. About the Role This is a ground-floor... 
    Suggested
    Full time
    Remote work
    Visa sponsorship

    UtiliSave LLC

    New York, NY
    5 days ago
  • $182.3k - $220k

     ...operations, and internal tooling. We're hiring a Senior AI Engineer to join a new team we’re building from the ground up alongside...  ...responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final... 
    Full time
    Local area

    Weight Loss, Better Sex, Fuller Hair, Improved Skin And More...

    New York, NY
    a month ago
  •  ...Strategic Partner at the forefront of applied AI, helping enterprises turn Claude, agentic...  ..., and operating posture. We embed engineers and leaders inside client operations as...  ...use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing... 
    Full time
    Work at office
    Remote work
    Worldwide

    Provectus, Inc.

    New York, NY
    more than 2 months ago
  • $180k - $280k

     ...AI Engineer Title of Role: AI Engineer Location: New York, hybrid Company Stage of Funding: Venture-Backed — Healthcare, Fintech, AI, B2B Office Type: Hybrid Salary: $180K–$280K Company Description We're representing a dynamic company that is revolutionizing... 
    Full time
    Work at office

    Recruiting From Scratch

    New York, NY
    a month ago
  • $150k - $195k

     ...our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown... 
    Full time
    Live in
    Work at office
    Flexible hours

    LangChain

    New York, NY
    28 days ago
  • $100 per hour

     ...DualEntry is one of the world’s fastest-growing AI startups.   At DualEntry, the future...  ...- join early.   As our Applied AI Engineer , you'll design and ship production AI...  ...to a culture where everyone feels included, supported, and able to do their best work.... 
    Full time
    Immediate start
    Weekend work

    Dualentry

    New York, NY
    more than 2 months ago
  • $175k - $225k

     ...Senior AI Engineer About Fonzi AI We're a well-funded, fast-growing startup revolutionizing hiring through AI. Recently launched, we've already attracted thousands of top engineers to our platform. Our vision is to build an AI-powered recruiting marketplace that... 
    Full time
    Live in
    Work at office
    Immediate start
    Flexible hours
    3 days per week

    Fonzi

    New York, NY
    more than 2 months ago
  • $200k - $250k

     ...Are you a software engineer who already builds using AI every day (agents, RAG, LLM tooling) and wants to own a production AI platform end to end at...  ...Job? My client has built a production AI platform that supports the firm's investment process including automated investment... 
    Full time
    Summer holiday
    Work at office
    Work from home
    Work visa

    Stabile Search

    New York, NY
    15 days ago
  • $350k

     ...Description Our client is a 15-person consumer AI company building an agentic travel platform that understands individual preferences...  ...verified options in one conversation. We are hiring an AI Engineer to own the conversational intelligence layer end to end. You... 
    Full time
    H1b

    Our Client

    New York, NY
    29 days ago
  •  ...StatusNeo is a global AI-native transformation firm helping enterprises design, engineer, and govern AI-led systems with trust at the core. We work with global enterprises across BFSI, retail, healthcare, airlines, and platform-driven industries to transform how... 
    Full time

    Statusneo

    New York, NY
    a month ago
  • $150k - $200k

     ...what mental healthcare looks like in the AI era. Last year, 1 in 10 teens attempted...  ...Extends the reach of care to support kids 24/7 through our patient companion,...  ...strong opinions on what to build, raise the engineering bar, and help define what a thoughtful, AI... 
    Full time
    Work at office
    3 days per week

    Marble Health

    New York, NY
    a month ago
  • $110k - $140k

     ...compassion, and a strong work ethic. We're looking for an AI Engineer to build and deploy intelligent systems across asset management...  ...) for document extraction, analysis, and autonomous decision support RAG architecture, prompt engineering, and agent-based... 
    Full time
    Work at office

    MONTICELLOAM, LLC

    New York, NY
    a month ago
  •  ...Edra Edra is solving one of the hardest problems in enterprise AI: AI models are generic but company processes are specific. We...  ...firms, led by Co-Founders who created and led Forward Deployed AI Engineering at Palantir, and we're growing our team in New York and London.... 
    Full time
    Work at office
    Flexible hours

    Edra

    New York, NY
    14 days ago
  • $166.6k - $218.7k

     .... At Mercury, we're making a deliberate, company-wide bet on AI. Frontier users are already pushing boundaries—building agents,...  ...systems and data sources into a coherent interface for agents and engineers. Expand and operate our LLM gateway infrastructure: routing,... 
    Full time
    Shift work

    Mercury

    New York, NY
    more than 2 months ago
  •  ...software and hardware that help move technology forward, supporting the semiconductor industry, critical AI infrastructure, and the broader systems that power...  ...London. Your Role in Our Mission Silicon engineering is defined by exponential growth in design... 
    Full time

    Normal Computing

    New York, NY
    more than 2 months ago
  • $107.25k - $214.5k

     ...building the next layer of that platform: AI that can reason across everything we know...  .... We're looking for an Agentic AI Engineer who has already shipped production AI systems...  ...the satisfaction of knowing your work is supporting some of the most successful teams and... 
    Full time

    Catapult Sports

    New York, NY
    a month ago
  • $150k - $160k

     ...imprints to operate more efficiently, and the productionization of AI capabilities across the publishing lifecycle. This is a rare...  ...fundamentally transformed by AI. THE ROLE As a Senior AI Engineer (Full-Stack / Applications), you will design, build, and operate... 
    Remote job
    Full time
    Contract work
    Temporary work
    Work at office
    Local area

    Macmillan

    New York, NY
    more than 2 months ago
  • $35 - $50 per hour

     ...Location: Remote (Global) Reports to: Director of Engineering Company: Supernal Type: Contractor or EOR FTE Rate: $35-50/hr About Supernal At Supernal, we help SMBs hire their first AI employee. Our AI teammates are built with intelligent, agentic workflows... 
    Remote job
    Full time
    For contractors

    Infinity

    New York, NY
    more than 2 months ago
  • $130k - $150k

     ...Our risk management systems, oracles, and AI models secure over $200 billion in assets...  ...Role: We're looking for a Senior AI Engineer to design and build the agentic systems powering...  ...Parental Leave - thoughtful policy to support your family needs Wellness Programs -... 
    Full time

    Decircle

    New York, NY
    more than 2 months ago
  •  ...About Build AI for the Built World: Build has created the agentic AI stack for institutional real estate, automating complex development and acquisitions workflows 90% faster than humans to accelerate the world's most important built projects - digital infrastructure... 
    Full time
    Live in

    Build Technologies

    New York, NY
    24 days ago
  • $180k - $240k

     ...Forward Deployed Software Engineer — US / NYC About Indicium AI Indicium AI was Anthropic’s first European launch partner, a Preferred Anthropic Partner, and sits among a handful of organizations globally trusted to deploy Claude at an enterprise scale. Named... 
    Full time
    Flexible hours

    Indicium Ai

    New York, NY
    a month ago
  • $175k - $275k

     ...decisions. Translucent is changing that. We're building the agentic AI platform designed exclusively for healthcare finance- giving...  ...is the place. Role Overview We're looking for an AI Engineer to help build the agentic platform at the core of Translucent: the... 
    Full time
    Work at office

    Translucent Inc

    New York, NY
    a month ago
  • $200k - $350k

     ...AI Engineer Company: X5 Labs Location: New York, NY preferred (open to anywhere in the US) Compensation: $200,000 - $350,000 + competitive equity Employment Type: Full-time Visa Sponsorship: Visa transfers (OPT, H-1B transfer) About... 
    Full time
    H1b
    Remote work
    Visa sponsorship

    Transparent Search Group

    New York, NY
    2 days ago
  •  ...Job description Rengo AI is building the intelligence layer for fund management — starting with next-generation portfolio monitoring...  ...assets and strategies . The Role As a Founding AI Engineer , you will build the core system that powers AI-driven... 
    Full time
    Shift work

    Decircle

    New York, NY
    more than 2 months ago
  • As a Senior AI Engineer, you will be a key player in the design, development, and implementation of cutting -edge generative AI models and systems. Drawing on your expertise in machine learning, deep learning, and generative algorithms, you will help advance our organization... 
    Full time

    Pivotal Solutions

    New York, NY
    more than 2 months ago
  • $150k - $275k

     ...cracks. Joyful Health is building the AI-powered financial operating system for healthcare...  ...talented and ambitious machine learning engineer with 5+ years of experience building...  ...researching each denial, gathering supporting documentation, and crafting appeals. We're... 
    Full time
    Private practice
    Work at office
    3 days per week

    Joyful Health

    New York, NY
    more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to AI Support Engineer. Be the first to apply!