Java Software Engineer

Job Description Description If you are a great developer, with passion for security and technology, come join ForeScout’s R&D team of Software Engineers and take part in defining and driving the future world-wide market leading product suite consisting of: Network Access Control, Endpoint Compliance, Mobile Control, and Intrusion Prevention. Applications range from Client / Server applications to Web apps for a Network Access Control solution, running on both Windows and Linux systems. Responsibilities Duties involve analyzing customer escalation issues and working with cross-functional teams (Development Engineering, Customer support and Account teams) to ensure smooth flow of information in resolving critical customer issues. Provide technical leadership on the team as needed. Development of new security features and maintenance of existing ones Handle the resolution of technical issues by doing the following: Analyze the available data to identify and narrow down root cause. Investigate the technical issue. Attempt or drive reproduction of customer issue in house. Describe in detail the issue to support engineers or customers. Identify and develop the software code changes to resolve it. Analyze and report defects on software to improve conformance, stability and supportability. Understand customer network architecture and design and accordingly provide alternative solutions when applicable to achieve greater stability or performance. Provide technical leadership to internal teams. Mentor other Engineers on techniques and methodologies of troubleshooting and supporting ForeScout products and solutions. Actively suggest and describe ways to improve the supportability of ForeScout products. Use Kanban development methodology to deliver on tasks. Familiar with Atlassian tool set, including Jira, Confluence, etc. Professional Skills Must be a US Citizen or Green Card holder. Minimum of 8-12 years of experience in software development or sustaining engineering preferably in Network or Endpoint security. Past technical leadership experience. Deep knowledge of software engineering concepts and techniques. C/C++ experience. Experience in Java programming. Perl experience. Linux/Unix development experience. Linux system/environment experience (scripting languages, regular exp., awk, sed, etc.). Networking: Good understanding of TCP/IP. #J-18808-Ljbffr