Workers Compensation Claims Examiner III _ New York
TRISTAR Insurance Group
Workers Compensation Claims Examiner III _ New York
Fully remote or hybrid in Philadelphia, PA 19107
Salary Range $75,000.00 - $85,000.00 per year
Position Type: Full Time
Education Level: High School Diploma or GED
Category: Insurance
Position Summary: Under minimal supervision manages all aspects of indemnity claims handling from inception to conclusion within established authority and guidelines.
This is a full-time position that requires considerable interaction with clients, claimants on the phone, and with management, other Claims Examiners, and other TRISTAR staff in the office; therefore consistently being at work in the office, in a timely manner, is inherently required of this position.
Duties and Responsibilities:
- Adjuster will work remotely from home
- Effectively manages a caseload of 100 to 125 workers' compensation files, including very complex claims.
- Jurisdiction is NY.
- Initiates and conducts investigations in a timely manner.
- Determines compensability of claims and administers benefits, based upon state law and in accordance with established Company guidelines.
- Manages medical treatment and medical billing, authorizing as appropriate.
- Refers cases to outside defense counsel. Directs and manages as appropriate.
- Communicates with claimants, providers, and vendors regarding claims issues.
- Computes and sets reserves within Company guidelines. Limits are larger than those allowed for Claims Examiner I and Claims Examiner II.
- Settles and/or finalizes all claims and obtains authority as designated.
- Maintains diary system for case review and documents file to reflect the status and work being performed on the file.
- Communicates appropriate information promptly to the client to resolve claims efficiently, including any injury trends or other safety-related concerns.
- Involves TRISTAR loss control staff when appropriate.
- Adheres to all Company policies and procedures.
- Conduct file reviews independently.
- Other duties as assigned.
Equipment Operated/Used: Computer, fax machine, copier, printer, and other office equipment.
Special Equipment or Clothing: Appropriate business casual office attire
Qualifications Required:
Education/Experience: Bachelor's degree in related field (preferred); three (3) or more years related experience; or equivalent combination of education and experience.
Knowledge, Skills and Abilities:
- Technical knowledge of statutory regulations and medical terminology.
- Analytical skills.
- Excellent written and verbal communication skills, including ability to convey technical details to claimants, clients and staff.
- Ability to interact with persons at all levels in the business environment.
- Ability to independently and effectively manage very complex claims.
- Proficient in Word and Excel (preferred).
Other Qualifications:
- Must have a valid New York state adjuster license
Here are some of the benefits you can enjoy in this role:
- Medical, Dental, Vision, Life Insurance & Disability
- 401 k plan
- Paid time off
- Paid holidays
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