Systems Analyst

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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Office of Information Technology Application Development Team

Opening Date:

October 14, 2026 Closing Date:

October 28, 2026

Grade / Admin Unit:

27 / Professional/Technical Job Class Code:

0867 Salary:

$69,966.00 - $98,311.20*/Annually (*includes a 15% recruitment and retention stipend, and eligible for a 5% training bonus) Position Number:

031003858 Location:

Augusta Telework:

Available

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

You are a talented IT professional who is driven toward success, a go-getter, always seeking ways to expand your knowledge, and encouraging others to do the same. You enjoy clearing hurdles as you strive for excellence. If this describes you, we want you on our TEAM!!

OVERVIEW: The Department of Administrative and Financial Services (DAFS) Office of Information Technology (MaineIT) provides information technology support to over 13,000 employees. MaineIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies.

MaineIT is seeking a highly talented individual who will represent our

C.A.R.E.

values in all that they do. At MaineIT we: Practice

Customer-focus , ensuring that our customers are heard, and their needs are met. Hold ourselves to a high level of

Accountability

by being transparent with our stakeholders. Maintain an effective level of

Responsiveness

by providing timely updates in a proactive manner. Strive to provide

Empathy

driven, people-focused services by applying emotional intelligence skills and behaviors.

Hybrid Work Opportunity: The employee in this position currently has the opportunity to work from home as much as 90% of the time. There is a requirement that the employee be in the office at least once every two weeks, and the remote work location must be in the State of Maine.

ABOUT THE JOB DETAILS: We are looking for a System Analyst to join our MaineIT Application Development Group, you will be part of the Department of Administration and Financial Services.

This position plays a critical role in supporting the State’s enterprise HR, Payroll, and financial systems by ensuring effective training delivery, organizational readiness, and clear communication of system changes in a production environment.

This position focuses on applying system analysis and organizational change management principles to support the adoption and effective use of enterprise systems, including Workday. The role translates complex business needs into user-centered training, communication strategies, and change enablement plans, while supporting system enhancements and production operations. Responsibilities include developing training materials, preparing communications, and contributing to change impact assessments and system design discussions with a focus on user experience and business process impacts.

The position also includes oversight of daily support activities, identifying trends and knowledge gaps, and driving continuous improvement. The role partners closely with cross-functional teams to ensure training, communication, and change readiness are integrated into solution delivery. Work is performed under limited supervision.

WHAT’S IN IT FOR YOU? You will be a member of a highly productive technical team working closely with program partners to drive effective training, communication, and change management solutions that support the successful use of PRISM HRMS platform. You will work in a dynamic, flexible environment, partnering across business and technical teams to support ongoing system enhancements and production operations. You will help identify and resolve user adoption challenges by delivering training, developing communications, and addressing knowledge gaps to improve system effectiveness and data quality. You will experience new and different challenges on an ongoing basis. You will have opportunities for training and career development.

WHAT WILL YOU DO? As PRISM HRMS System Analyst, you will join the PRISM systems team to support the adoption, enhancement, and ongoing use of the PRISM HRMS platform. This includes leading training initiatives, developing communication strategies, and supporting organizational change efforts for new modules, system enhancements, and production operations.

You will leverage your HRMS expertise and strong communication skills to engage stakeholders across the organization, ensuring users are informed, prepared, and supported through system changes while driving adoption and continuous improvement. Deliver role-based PRISM HRMS training to employees, managers, and functional teams Develop and maintain training materials, job aids, and user guides Lead training and readiness activities for Workday releases and enhancements Create and execute communication plans for system updates and issues Translate complex system changes into clear, user-friendly messaging Conduct change impact assessments and support OCM strategies Partner with HR, Payroll, Finance, and IT to support production operations Monitor support trends and identify training and communication gaps Drive user adoption and continuous improvement efforts Participate in release planning and deployment readiness activities Provide input on user experience and business impacts Support documentation, audit, and compliance requirements Team member may be required to perform other duties as assigned This position is located in Augusta.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED: Experience supporting enterprise systems in a production environment Experience developing and delivering training (instructor-led, virtual, and/or digital learning) Understanding of organizational change management principles and practices Experience creating user documentation, job aids, and communication materials Managing tasks in JIRA (or a similar tool) to facilitate releases and deployments Working closely with all functional areas of an IT organization and business relationship management Familiarity with system release cycles, enhancements, and production support processes Strong written and verbal communication skills Ability to translate technical concepts into clear, user-friendly content Strong stakeholder engagement and relationship management skills Analytical thinking with the ability to identify trends and recommend solutions Ability to manage multiple priorities in a fast-paced environment Strong organizational and problem-solving skills Ability to prioritize, remain calm under pressure, pay attention to detail and make decisions independently on fact-based data and analysis. Strong presentation and communication skills, comfort interacting across all management levels. Self-motivated, with the ability to meet and exceed position requirements under minimal direction and supervision. Utilize discretion and judgement to maintain confidentiality of sensitive data.

MINIMUM QUALIFICATIONS: A four (4) year combination of higher-level programming and or systems analysis and design experience. A Masters Degree from an accredited educational institution in Computer Science may be substituted for two (2) years of programming experience.

Preference will be given to those with: 3+ years of experience in HRMS systems (e.g., Workday), training, organizational change management, or communications Experience in public sector or large, complex organizations Experience with application support and development in a team environment Knowledge of OCM methodologies Experience with Microsoft 365 tools (Teams, SharePoint, PowerPoint) Experience with learning management systems (LMS) or digital adoption tools

APPLICATION INSTRUCTIONS: Please submit a cover letter along with a current resume and three (3) professional references.

In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.

CONTACT INFORMATION: For more information or questions specific to the position, please contact View email address on click.appcast.io

The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.

BENEFITS OF WORKING FOR THE STATE OF MAINE: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Balance

– Rest is essential. Take time for yourself using

13 paid holidays, 12 days of sick leave,

and

3+ weeks of vacation leave

annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage

– The State of Maine pays

85%-100%

of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit

– Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. Dental Insurance

– The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value). Retirement Plan

– The State of Maine contributes 14.06% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee. Gym Membership Reimbursement

– Improve overall health with regular exercise and receive up to $40 per month to offset this expense. Health and Dependent Care Flexible Spending Accounts

– Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses. Public Service Student Loan Forgiveness

– The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office. Living Resources Program

– Navigate challenging work and life situations with our employee assistance program. Parental leave

is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive

forty-two (42) consecutive calendar days of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act. Voluntary Deferred Compensation

– Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about

additional wellness benefits

for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

If you require a paper application, please download and print one HERE

. If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.