Student Worker

Summary

This position provides support to the Financial Aid Department

Duties and Responsibilities

• Adhere to regulatory and Institutional policies and procedures.
• Attend and participate in new student orientations.
• Other duties and projects as assigned.

Qualifications

Education:


Enrolled in a University of Silicon Valley degree program.

Essential Duties:

• Must be customer service oriented. Ability to work with a diverse population of students/parents and staff, in person, over the phone, and through email.
• Basic office skills: customer service, filing, data entry, operating a copier, fax, scanner, etc.
• Must be dependable/reliable, and able to take initiative.
• Must have excellent verbal and written communication skills.
• Follow office standards including appropriate dress.
• Ability to work with and maintain confidential information.

Knowledge, Skills, and Abilities:

• MS Office, Phone, data entry, excellent organizational skills, being a self-starter.

Working conditions

This job operates in a professional office environment with extensive people interaction. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and office machines. This role requires a flexible schedule (some nights and weekends).

Physical requirements

While performing the duties of this job, the employee is regularly required to talk or hear and use a telephone. The employee frequently is required to sit for long periods; use hands and reach with hands and arms for such activities as keyboarding.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change at any time.