Client Service Coordinator

Client Service Coordinator (General) - Level 1The Client Service Coordinator (General) - Level 1 supports client and contract management by coordinating laboratory vendors, maintaining asset and inventory records, and serving as a primary contact for third-party contractors. This role focuses on delivering high-quality client service through strong organization, clear communication, and accurate data entry while working closely with internal teams to meet operational and maintenance requirements.ResponsibilitiesCoordinate laboratory vendors to ensure timely execution of corrective and preventive maintenance activities.Escort vendors to and from laboratory areas and other designated spaces within the facility.Act as the first point of contact for all third-party contractors and service providers on site.Schedule vendor visits and maintain an organized calendar of upcoming activities and maintenance work.Tag assets accurately and maintain up-to-date asset records for equipment and inventory.Perform inventory activities, including tracking, updating, and reconciling inventory records.Submit data updates, additions, and decommissions in the computerized maintenance management system (CMMS).Collaborate with internal teams to ensure client requirements are clearly understood and effectively delivered.Provide client-facing support by responding to inquiries, addressing basic service issues, and escalating concerns when needed.Perform accurate data entry related to customer service, vendor activities, and asset information.Maintain clear and professional verbal and written communication with clients, vendors, and internal stakeholders.Support general administrative tasks related to client and contract management as assigned.Essential Skills02 years of experience in a client service, customer service, administrative support, or related role.Strong organizational skills with the ability to manage multiple tasks and schedules.Good verbal communication skills for interacting with clients, vendors, and internal teams.Good written communication skills for documentation, email correspondence, and data entry.High attention to detail when tagging assets, managing inventory, and updating system records.Comfort working in a client-facing role and representing the service team professionally.Good customer service skills, including responsiveness and a helpful, service-oriented approach.Proficiency with Microsoft Office suite.Ability to perform accurate data entry in systems such as CMMS or similar tools.High school diploma or GED.Additional Skills & QualificationsScience background or exposure to laboratory environments is a plus.Bachelors degree in a science-related field is considered an advantage.Experience in customer service, data entry, call center, or administrative support roles is beneficial.Familiarity with coordinating vendors and contractors in a facilities or laboratory setting.Experience with inventory management and asset tagging processes.Strong service mindset and ability to build positive working relationships with clients and vendors.Work EnvironmentThis is an on-site, in-person role based at a laboratory and office facility in Indianapolis. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The position involves substantial walking throughout the facility to escort vendors, access laboratory areas, and manage assets and inventory. You will be part of a broader team but will work independently for much of the day, managing your own tasks and responsibilities. The environment includes laboratory spaces, vendor activity, and coordination with multiple internal departments. Work is performed using Microsoft Office and a computerized maintenance management system (CMMS) along with other standard office tools. Professional attire suitable for a client-facing, on-site corporate and laboratory setting is expected.Job Type & LocationThis is a Contract position based out of Indianapolis, IN.Pay and BenefitsThe pay range for this position is $25.00 - $25.00/hr.Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Application DeadlineThis position is anticipated to close on Nov 4, 2026.Workplace TypeThis is a fully onsite position in Indianapolis, IN.