Temporary Employment Consultant I

Employment Consultant I Join Tessera and make a difference. Tessera is a national leader in creating meaningful employment opportunities for individuals with disabilities and veterans. We are a dynamic and growing organization of social entrepreneurs dedicated to building strong communities and delivering exceptional service. Location Spokane, Washington (In-person) Type Non-Exempt Compensation $22.79 - $30.48 per hour (Target: $25.55 - $26.43 per hour) Work Schedule Full-time, Monday – Friday 7:30 am – 4:00 pm (flexible start and end times based on scheduling needs) Responsibilities Manage around 15-20 active clients by providing pre- and post-employment services. Spend 78% of time supporting clients either in the community or the office. Use a person-centered approach to train, coach, and mentor clients toward progress with employment goals. Use creative thinking skills to develop relationships with local business owners and hiring managers. Provide pre-employment training and on-the-job support. Network with local businesses to create and develop employment opportunities. Self-manage, create own schedule, and work independently to help clients secure and maintain competitive employment. Create imaginative job aids, identify assistive technology and tools that help clients succeed. Document progress toward goals on the client’s employment/service plan. Maintain client files, case notes, and billings in compliance with contracts and program guidelines using the information management system. Provide follow‑up services to ensure proper support for retention and advancement of clients. Perform duties in compliance with federal, state, and local laws, rules, regulations, and nondiscrimination guidelines. Prepare for and participate in external and internal audits. Maintain regular contact with clients, employers, and guardians. Establish and maintain effective relationships with clients, employers, internal departments, referral sources, external agencies, and the public. Maintain confidentiality of client information per HIPAA guidelines and program rules. Operate Tessera‑provided vehicles or personal vehicles for job duties. Maintain professionalism when conducting business on behalf of Tessera. Demonstrate competency with technology used to provide services remotely and instruct clients on technology usage. Know community resources to refer clients as needed. Conduct intakes, vocational assessments, observation and incident reports, and create job development plans to establish employment goals. Assist clients with job search activities such as resume building, interviewing skills, and completing and submitting job applications. Accompany clients to job interviews when appropriate. Conduct evaluations of potential job sites for safety concerns and consult with employers on implementing accommodations. Use creative thinking and problem solving skills to develop carved positions for clients. Provide training and consultations to employers and co‑workers to support clients at their job sites. Provide on‑the‑job supports, training, and coaching to clients at job sites. Create, facilitate, and oversee Community‑Based Assessments. Provide monthly updates to stakeholder counselors regarding client progress. Attend continuing education trainings to stay current with mental health and disability topics. Provide coverage for other team members as needed. Attend staff meetings and one‑on‑one mentoring meetings with the CES Manager. Represent Tessera at networking events and job fairs. All other duties as assigned. Desired Personal Attributes Consider yourself a people person. Love working on collaborative teams. Dedicate yourself to internal and external customer service. Take pride in your work. Feel drawn to serving others and want to challenge yourself through mission‑driven work. Requirements Associate’s or Bachelor’s Degree in Education, Human Services, Social Work, or related field (preferred); 6+ months of previous experience required. Combination of experience and education will be considered. Previous experience working with people with disabilities is highly preferred. Highly sought certifications: ASL, Benefits Planning, experience with DVR, Ticket to Work, or Foundational Community Supports. Ability to use Microsoft Office and other computer software programs. Effective verbal and written communication skills; ability to communicate with others in a courteous, professional, and helpful manner. Knowledge of community resources to assist clients in overcoming barriers to employment is highly preferred. Valid state driver’s license required, with ability to obtain and maintain coverage by Tessera’s insurance. Access to a federal military installation requires a REAL ID‑compliant driver’s license or acceptable alternative (e.g., U.S. passport or military ID) and the ability to obtain and maintain applicable security clearances and installation access. Background check and E‑Verify will be conducted for this position. Tessera complies with Spokane County’s Ordinance C36666 (Ban the Address); applicants may use a PO Box or mailing address. Benefits Medical, Dental, and Vision Insurance. Life & Short-Term Disability Insurance. Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90 days of employment. Flexible Spending Accounts for medical and dependent care. 11 paid federal holidays. Accrual of 12 paid days of vacation. Paid sick leave. Potential shared earning bonus. Tuition assistance available after one year of employment and potential scholarships for qualified dependents. Professional development, certifications, and training opportunities. Verizon wireless discount. Employee Assistance Program (EAP) and an engaging wellness program. Public Service Loan Forgiveness eligibility for full‑time employees. Equal Opportunity Employer Tessera is an Equal Opportunity Employer – Women/Minority/Veteran/Disabled. Tessera participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected status. Date Posted: 04/17/2026 #J-18808-Ljbffr