Field Service Technician

Field Service Technician

At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, New York, Vermont, and New Hampshire. If you're looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you'll thrive here.

Come build your career with a team that invests in you from day one.

Position at a Glance

Location: Scranton, PA Position Type: Full-Time Schedule: Monday through Friday, 8:00 AM to 4:30 PM Address: 2900 Stafford Avenue, Scranton, PA 18505

What You'll Do

As a Field Service Technician, you'll perform diagnostics and repairs on most vehicle components independently. You will:

• Perform unsupervised diagnostics and repairs of most vehicle components at customer job sites
• Conduct major component repairs, overhauls, and electrical/A/C system repairs
• Communicate daily with the service department to coordinate workflow and parts needs
• Track and tag warranty parts; maintain documentation for warranty claims including EDS and TCS cases
• Maintain productivity (>80%) and efficiency (>95%) while performing quality work
• Assist other technicians on major repairs and participate in team projects
• Road test vehicles and inspect newly delivered units for damage or missing components
• Install optional equipment and report machinery defects
• Maintain clean and organized service truck, customer work area, and shop environment
• Participate in OEM/vendor training programs and maintain certifications with minimum 90% passing grade
• Adhere to all federal, state, and local regulations and Hunter Truck safety policies

What You Bring

Education & Experience: Vocational/technical school graduate with a minimum of 5 years related experience (or equivalent combination). Must have experience in engine and driveline troubleshooting, electrical repair, A/C systems, and component overhaul or specialty experience. Must have a good supply of hand tools to complete most repairs.

Certificates & Licenses: Valid Driver's License required; must meet company insurability standards. Commercial Driver's License (CDL) Class B or above required; must meet company insurability standards. Automotive Service Excellence (ASE) Certifications required Drive Train Certification for Medium/Heavy Truck required Heating, Ventilation, and Air Conditioning Certification for Medium/Heavy Truck required State Vehicle Inspector Certification (Class 7) required MX Engine Certified required Cummins MD and HD Certification required

Physical Requirements: Regular standing and use of hands; frequent walking, climbing, balancing, stooping, kneeling, crouching, or crawling; regularly lift/move up to 50 lbs, frequently lift/move more than 100 lbs, occasionally more than 100 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

Why Work With Us

Your hard work earns real rewards with competitive pay and bonus opportunities Comprehensive benefits package to keep you and your family covered - including medical, dental, vision, FSA and a variety of optional benefits! 401(k) with company match because your future matters Competitive Paid Time Off and paid holidays! Your success is our priority. We offer training, mentorship, and advancement opportunities A supportive, team first culture where you're never just a number A legacy of stability in a company that is family-owned and trusted since 1938

Ready to apply? If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career.

Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.