Pension Coordinator (Hartford, CT)

Pension Coordinator

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

The Pension Coordinator will be responsible for providing accurate and timely support to internal and external Large Case Pensions customers in Customer Service Call Center, working independently within prescribed policies, procedures and service metrics for routine questions, data changes, payment stop and reissue. Additional responsibilities include document management functions including scanning, uploading electronic documents, and producing/mailing letters.

Hybrid Work Model

The Pension Coordinator is required to report to the office every Tuesday, Wednesday, Thursday and WAH Monday & Friday. Hours are 7:45am-4:15pm EST.

Required Qualifications

Knowledge Of:

-Phone etiquette, 1 yr customer service, Microsoft Office products.

Skill In:

-Strong organization skills, attention to detail and accuracy.

-Ability to work effectively in a team environment and adapt to changing priorities, be responsible and reliable.

-Strong written and oral communication skills.

Preferred Qualifications

Knowledge Of:

-Call Center responsibilities and file management experience, knowledge or experience in pensions, bilingual language.

Skill In:

-Strong organizational skills, attention to detail and accuracy, strong Excel and Word skills.

Education

High School Diploma

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.