Front Desk Receptionist

Job Description

Job Description

Salary: $16-$18/Hour

McKinnis Roofing & Sheet Metal has been leading the roofing industry for over 40 years by providing superior products, strong warranties, high-quality installations, and exceptional round-the-clock service. Our extensive experience and consistent performance record have made us one of Nebraskas go-to residential and commercial roofing companies.

The main function of the Front Desk Receptionist is to ensure that all phone calls or walk-ins (from customers, contractors, architects, etc.) have been handled properly and transferred to the appropriate department. Front office stays neat and presentable and helps with other office related duties.

RESPONSIBILITIES:

• Screening and routing phone calls to the appropriate person or department
• Performs data entry by utilizing multiple software programs / CRMs to enter customer data, schedule appointments, and organize data records from start to finish
• Handling office tasks, such as: generating reports, presentations, and counting office supply inventory for ordering
• Exceptional customer service by greeting, welcoming, and directing customers appropriately in person and on the phone
• Maintain polite and professional communication via phone and e-mail
• Provide information by answering customer inquiries, questions, and requestsCarry out administrative duties such as typing, copying, scanning, emailing documents, and monitoring faxes
• Handle customer and payment information in a confidential manner
• Provide administrative and operational support to the sales team
• Responsible for opening and closing the office each day
  

REQUIREMENTS/SKILLS:

• Proficiency in computer skills including Microsoft Office
• Exceptional verbal, written, interpersonal, and customer service communication skills
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail, organization, and problem-solving experience
• Ability to work independently

EDUCATION AND EXPERIENCE:

• High School Diploma/GED preferred
• Combination of experience/education will be considered

Physical Requirements:Prolonged periods sitting at a desk and working on a computer.

***This is not a work from home position, as this role will be responsible for watching the front desk and being available for office staff and walk-in customers.

We invest in our employees. Comprehensive training and room for advancement.

We offer a career with a safe and quality-oriented company. We are seeking the best employees willing to work hard. We make a difference in people's lives!

Fill out an application online at .

Inquiries please call View phone number on ziprecruiter.com Kasey Scott, Human Resource Manager

Apply online at