Specialist Operations

$70k - $80k

Tata Consultancy Services

Moreno Valley, CA

Job Posting

Job Title: Technology Role Specialist

Location: Moreno Valley, CA

Salary Range: $70,000-$80,000 a year

Expectation of the Role: Customer reach out, Data entry, Customer Catch product introduction, Chanel sales team interaction

Job Description

Clearly explain products and services to customers, highlighting key features and benefits.

Understand customer needs, concerns, and business objectives to provide tailored solutions.

Guide customers in making informed decisions through effective communication and consultative selling.

Process new service installations accurately through the ordering system.

Manage customer milestones from order placement through successful service activation.

Escalate milestone-related issues as needed to ensure timely resolution.

Conduct the initial billing review with customers to confirm accuracy and address any questions.

Tata Consultancy Services

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Vacancy posted 1 day ago

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