Software Engineer

Experience: 9–10+ Years

Role: Senior PEGA Architect / Technical Lead

Job Summary

We are looking for a highly experienced Senior PEGA Architect / Technical Lead with 9–10+ years of hands‑on PEGA experience and a strong track record of delivering complex PEGA implementations and upgrades.

The ideal candidate will have proven experience with PEGA Cloud version upgrades , preferably within financial services organizations , along with expertise in the PEGA Smart Disputes Framework and Mastercard integrations . The candidate will work closely with business, architecture, engineering, and delivery teams to successfully execute large‑scale PEGA transformation and upgrade initiatives.

Key Responsibilities

• Lead and provide technical expertise for PEGA Cloud version upgrade initiatives.
• Assess existing PEGA applications and define upgrade strategy, technical approach, dependencies, and risks.
• Drive end-to-end delivery of PEGA solutions, ensuring adherence to PEGA best practices and enterprise architecture standards.
• Provide senior-level guidance on application design, development, integration, performance, and troubleshooting.
• Work closely with business stakeholders, product owners, architects, and engineering teams to translate requirements into scalable PEGA solutions.
• Lead technical discussions, design reviews, code reviews, and resolution of complex technical issues.
• Identify and remediate upgrade-related compatibility issues, deprecated features, customizations, and integration challenges.
• Provide expertise in PEGA Smart Disputes Framework and its implementation/customization.
• Design and support Mastercard integrations , including integration flows, APIs, data exchange, and related payment/dispute processes.
• Ensure solutions meet security, scalability, performance, and regulatory requirements applicable to financial services.
• Support testing, deployment, production readiness, and post-upgrade stabilization activities.
• Mentor PEGA developers and technical team members and contribute to engineering best practices.

Required Skills & Experience

• 9–10+ years of overall IT experience , with extensive hands‑on experience in PEGA .
• Deep expertise in PEGA architecture, development, configuration, and troubleshooting .
• Proven experience working as a Senior PEGA Developer, Lead, or Architect on enterprise-scale implementations.
• Strong hands‑on experience with PEGA Cloud version upgrades .
• Prior experience delivering PEGA upgrades within financial services, banking, payments, or credit-card organizations .
• Strong knowledge and implementation experience with PEGA Smart Disputes Framework .
• Experience with Mastercard integrations and payment/dispute-related systems.
• Strong understanding of PEGA integration technologies, APIs, web services, and enterprise integration patterns.
• Experience analyzing existing PEGA applications and planning remediation activities as part of upgrade programs.
• Strong problem-solving, analytical, communication, and stakeholder-management skills.
• Ability to work independently and lead technical initiatives in a complex enterprise environment.

Preferred Qualifications

• PEGA certification such as CSSA / LSA or equivalent senior-level PEGA certification.
• Experience with PEGA Infinity / Pega Platform and PEGA Cloud.
• Experience with CI/CD, DevOps, automated testing, and cloud-based deployment practices.
• Experience working in Agile/Scrum delivery environments.
• Strong understanding of financial-services dispute, chargeback, and card-payment processes.
• Experience with other payment networks or financial-services integrations is a plus.