Operations Support Analyst

Texas, United States of AmericaJob Family Group:Downstream Supply ChainWorker Type:RegularPosting Start Date:October 20, 2026Business Unit:Trading and SupplyExperience Level: Experienced ProfessionalsJob Description: What’s the RoleThe Crude Operations Support Analyst is responsible for accurately recording, tracking, and settling crude oil transactions from purchase through final destination. The team ensures that each movement is promptly and accurately captured in our systems and reconciles and settles all crude activities assigned to the analyst’s desk.The Crude Operations Support Analyst is expected to “own the molecule,” demonstrating a comprehensive understanding of the operational and commercial implications of the data they manage. This critical role within the Crude Trading Operations organization requires proactively managing losses, preventing profit leakage, and providing thorough analysis and reporting on crude oil movements.What You’ll Be DoingSchedule and lead monthly loss/gain meetings, including reporting losses and gains to the trade book, reviewing pending action items in Endur, and addressing unsettled events and potential bad debtSupport Lease Purchase System (LPS) WD10 checkouts and review LPS-to-Endur reporting with the teamAssist Lease Administration and Commercial teams with LPS closing issues and complex pricing mattersRecord and track the physical movement of crude oilEnsure timely and accurate data entry across systemsReconcile and settle all crude oil activities assigned to the deskUnderstand the operational and commercial implications of transaction data and crude movementsManage losses and proactively identify opportunities to prevent profit leakageAnalyze allocated volumes and subsequent revisions to ensure data integrityAnalyze and verify complex accounting deals, quarterly quality bank statements, and pipeline statementsPerform monthly SOX controls and ensure appropriate supporting documentation is maintainedResearch and analyze unsettled items in LPS, Endur, and TSAPAnalyze and report on all aspects of crude oil movementsVerify, reconcile, and settle millions of barrels of crude purchases and sales each monthAccount for crude movements across all locations involving Shell Pipeline Company, third-party pipelines, railcars, trucks, and bargesSettle transactions across multiple counterparties and trading desksAssist the Financial Closing team with the review and resolution of significant variances between forecasted and actual volumesReconcile STUSCO inventory balances to third-party statementsInvestigate and resolve volumetric discrepancies related to crude oil movementsPerform root-cause analysis of operational and system issues and take appropriate action to resolve themPursue collections with counterparties for disputed or outstanding receivables and analyze open payables, as applicableWhat you bringMust have legal authorization to work in the US on a full-time basis for anyone other than current employerBachelor's DegreeAt least 5 years of relevant experienceExpertise in at least one of the following systems, with a strong working knowledge of the others: LPS, Endur, and TSAPAbility to manage complex contracts and counterparties, including counterparties with lease, pipeline, and bulk contracts, as well as tiered pricing structuresStrong understanding of contractual components, including complex pricing arrangements, quality banks, and pipeline systemsAbility to work beyond normal business hours during monthly close and periods of increased commercial activityWhat we offerThe base salary range for this position is $95,000 - $143,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at .You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.Progress as a person as we work on the energy transition togetherContinuously grow the transferable skills you need to get aheadWork at the forefront of technology, trends, and practicesCollaborate with experienced colleagues with unique expertiseAchieve your balance in a values-led culture that encourages you to be the best version of yourselfPerform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are among the best in the world.Take advantage of paid parental leave, including for non-birthing parentsJoin an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to applyGrow as you progress through diverse career opportunities in national and international teamsGain access to a wide range of training and development programsWe'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.Shell in The United StatesWith more than 11,000 employees, Shell has been in the US for more than 100 years and is delivering secure energy supplies across America.From producing a reliable supply of oil and gas in the US Gulf of America to biofuels, our retail sites and EV charging network, to marketing and trading electricity generated by gas plants, solar and wind power, we are one of the few countries where every Shell business is represented.We are working with our customers to deliver the energy the world needs today and building the energy systems of tomorrow, all while creating value for society and shareholders.-DISCLAIMER:Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.SummaryLocation: Texas - Houston - One Thousand MainType: Full time