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Customer Service Representative III

Full-time

Encore Talent Solutions

Take customer order entries and assign work to other team members.

Uses Salesforce to interpret requests and assign tasks.

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

Vacancy posted 1 day ago
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