Sales Associate - 30782

Sales Associate - 30782

We are currently looking for a Part Time 38 Sales Associate to join our team located at the Renaissance Gift Shop in Newcastle Casino.

Summary: Greet and assists patrons in the purchasing of items available for sale, accepting cash and change. Responsible for providing highest level of customer service and providing the winning experience.

Responsibilities:

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Picks up and signs for cash bank to be used on assigned shift
• Assists and guides customers with purchase selection
• Engages potential customers and guides with selection and purchase decisions
• May order catalog items if not in stock
• Promotes products to increase guest satisfaction and store sales
• Maintains purchase log of sales conducted on assigned shift to be given to Gift Shop Manager for inventory purposes
• Audits and reconciles credit card receipts, cash received, and balance cash drawer on assigned shift, and complete cash report for all cash denomination and credit card receipts
• Performs all other duties as assigned

Competencies:

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Works well within a team
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:

• Count large amounts of cash by hand / with cash counting machines
• Operate point-of-sale terminal

Experience:

• No prior experience required

Education:

• High School, GED or Equivalent

Credentials:

• Pass gaming background check
• Pass general background check
• Gaming license or permit as required by assigned position

Working Conditions:

• May work where cigarette smoking occurs
• Bright and flashing lights
• Noisy
• Retail store
• Team-oriented
• Point-of-sale equipment
• Potential exposure to blue and or white light
• Intent to sell, increase sales, excellent service
• Pass pre-employment drug test
• Sometimes bend, kneel, stoop, push, reach
• Manual dexterity
• Sometimes lift and or carry up to 25 lbs
• Standing up to 100% of shift
• Visual acuity for detail, distance, color, depth perception
• Walking up to 100% of shift
• May work day shift
• May work evening shift
• May work holidays
• May work rotating shifts
• May work weekend shift

Training:

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values:

Mission: To enhance the overall quality of life of the Chickasaw people.

Vision: To be a nation of successful and united people with a strong cultural identity.

Core Values: The Chickasaw People, Cultural Identity, Servant Leadership, Selflessness, Can Do Attitude, Perseverance, Stewardship, Trust and Respect, Loyalty, Honesty and Integrity, Teamwork