Clinical MTM Pharmacist

Job Summary The Clinical Medication Therapy Management (MTM) Pharmacist will provide patient-centered MTM services for the purpose of optimizing medication therapy to improve clinical, economic and humanistic outcomes. The Clinical MTM Pharmacist will participate in a broad spectrum of MTM services including, but not limited to, Comprehensive Medication Reviews, Targeted Interventions, Adherence Monitoring Interventions, Cost-Effective Interventions, and Transitions in Care to help achieve these outcomes. MTM services may be provided to patients telephonically or by remote video link (telehealth). Duties and Responsibilities Deliver MTM services, including but not limited to, Comprehensive Medication Reviews, Disease Specific Medication Reviews, and Targeted Interventions to assess appropriateness of all medications, to optimize medication therapy and to improve clinical outcomes. Communicate and document clinical recommendations to prescribers and interdisciplinary care teams. Knowledge and Requirements Knowledge and understanding of the 5 Core Elements of MTM services – 1) Medication Therapy Review– Comprehensive and Targeted, 2) Personal Medication List (PML), 3) Medication-Related Action Plan(MAP), 4) Interventions and Referrals, and 5) Documentation of Services and Follow-up Ability to efficiently assess prescribed medication therapy for unnecessary medications, need for additional medications, ineffective medications, inappropriate doses, adverse drug reactions, and adherence concerns Ability to efficiently propose appropriate interventions to resolve medication therapy problems, achieve goals of therapy and prevent new medication therapy problems Ability to assist with managing medication costs through cost-effective interventions Ability to help patients identify medication adherence barriers and develop solutions to overcome those barriers Ability to efficiently evaluate and accurately document patient care notes, prior adverse actions, patient recommendations, and prescriber recommendations in a clear, concise, professional and timely manner Ability to collaborate with prescribers, interdisciplinary care teams, patients and/or caregivers to identify and develop patient-specific disease state therapy goals Ability to provide patient-centered education on chronic disease states, including medications used for prevention and treatment Strong Telephonic Skills– Ability to speak clearly and communicate fluidly with senior citizens and healthcare professionals alike Excellent Listening and Interpersonal Skills– Ability to convey warmth and empathy to others while patiently employing active listening technique Clear and Concise Communication Skills – Ability to articulate complex information, both verbally and in writing, in a clear and concise professional manner to a variety of audiences Professional Demeanor – Consistent demonstration of a professional attitude and behavior Exceptional Interviewing Skills– Ability to probe and question patients to extract information to understand concerns and needs Conflict Resolution Skills – Ability to defuse potential customer conflict and respond supportively to patients through use of appropriate tone, questioning, and/or counsel Strong Work Values– Ability to follow all company and departmental processes and procedures Self-management Skills – Self-motivation, organization, and attention to detail Knowledge of the Law – Abide by state pharmacy law and understanding of basic compliance measures for the CMS programs, and ensure privacy and confidentiality as required by HIPAA, company and department guidelines Maintain Licensure – Maintain active pharmacist licensure in state(s) required for business needs Computer/Technology Competency Ability to efficiently navigate approved MTM platforms Proficient in use of MS Office applications, including Excel, Word, and Outlook Ability to multi-task using multiple databases/platforms/applications Strong clinical therapeutic skills and demonstration of knowledge of appropriate medication dosing in geriatric and adult populations Proven ability to work independently in a collaborative environment, be self-directed and possess excellent organizational skills Education and Experience Requirements Minimum years of work experience: 1 year Minimum level of education or education/experience: Bachelors Degree in Pharmacy or PharmD from a college accredited by ACPE or graduate of a foreign college of pharmacy Current license to practice Pharmacy in the state(s) you are practicing in Ability to acquire pharmacist licensure in multiple states, if requested Completion of a MTM certificate course Preferred: Board Certification in Ambulatory Care, Geriatrics, Pharmacotherapy, Medication Therapy Management, or other Board Certification provided through American College of Clinical Pharmacy Completion of an ASHP-accredited pharmacy residency and/or fellowship Pharmacist licensure in multiple states Motivational Interviewing Skills PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequent sitting in stationary position at a desk Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs Occasional twisting of body Occasional reaching by extending hands and arms in any direction Occasional lifting, pulling, or pushing What’s In It For You? Medical, Dental and Vision Plans Voluntary Benefits HSA & FSA Fertility & Family Planning Benefits Paid Parental Leave Adoption Assistance Program Employee Resource Groups Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non exempt associates 11 Paid Holidays Corporate Wellness Program 401(k) plan offering both pretax and Roth contributions, plus an employer match