Senior Manager, Regional Operations - Distribution Centers North

Senior Manager, Regional Operations - Distribution Centers North

The Senior Manager, Regional Operations is responsible for supporting the Divisional Vice President in leading and driving operational performance across Walgreens distribution facilities. Serving as a key business partner to facility leadership teams, this role ensures consistent execution of operational priorities, performance standards, and financial objectives across the region. The Senior Manager will lead a disciplined Run the Business operating model focused on delivering exceptional store service, improving operational quality, maximizing productivity, and effectively managing controllable costs. Through data-driven performance management, operational problem-solving, and cross-functional collaboration, this leader will identify performance gaps, develop and implement sustainable corrective actions, and drive greater consistency across the distribution facility network. Success in this role requires deep distribution operations expertise, strong financial and analytical acumen, and the ability to influence senior facility leaders while driving accountability for operational and business results.

This role may be based in Deerfield, IL; Perrysburg, OH; or Windsor, WI. The position is full-time, on-site and requires up to 50% business travel.

Job Responsibilities

• Executes and/or oversees processes and approaches, working with long-term perspective; translates strategic goals into actionable tactics and objectives. Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
• Ensures the development of innovative approaches, processes, and solutions that support department and division strategies. Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Erroneous decisions will result in critical delays in schedules and/or unit operations and may jeopardize overall business activities
• Interacts regularly with senior management or executive levels on matters concerning several functional areas and or stakeholders. Requires the ability to change the things of, or gain acceptance from others in sensitive situations, without damage to the relationship
• Creates and fosters high-performance culture, focused on engagement, accountability, innovation, collaboration, and continuous improvement.
• Owns and manages relationships with third party service providers, including partner selection, contract negotiation, and performance management.
• Transfers knowledge across functional lines, promoting teamwork, and empowerment to achieve established objectives.
• Champions company initiatives, connecting efforts to company vision and purpose and driving increased engagement.
• Monitors industry trends, best practices, and regulatory issues as they relate to specific area(s) of responsibility and shares learnings, as appropriate, with direct reports and peers.
• Plans, develops and manages departmental expense and capital budgets. Establishes and assures adherence to budgets, schedules, work plans and performance requirements.
• Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

About Walgreens

Founded in 1901, Walgreens proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

External Basic Qualifications

• Bachelor's Degree and at least 4 years of experience in a supply chain or business role OR a High School/GED plus 7 years of experience in a supply chain or business role.
• At least 2 years of experience contributing to financial decisions in the workplace.
• At least 2 years of experience in direct leadership, indirect leadership and/or cross-functional team leadership.
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Multi-site distribution experience
• Facility P&L experience
• Lean/Six Sigma experience
• Familiarity with pharmacy distribution or regulated supply chain environments.

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please visit jobs.walgreens.com/benefits .