On- Site Property Manager, Mollie Maison

Role: On-Site Property Manager Reports to: Assistant Director of Property Management Program: 2400-Housing Development Department: Other Housing Projects Location: Mollie Maison - 4701 W Adams Blvd, Los Angeles, CA 90016 Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical Vision Dental Life Insurance 403(b) Retirement plan Employee Assistance Program (EAP) etc. Openings: 1 Summary: The People Concern (TPC) and their new real estate affiliate TPC Homes are redefining the guiding philosophies and practices for property management at permanent supportive housing (PSH) projects to better suit the needs of our program participants. The On-Site Property Manager for PSH buildings is responsible for overseeing day-to-day operations, ensuring resident well-being, and maintaining the property's overall functionality. Key tasks include tenant relations, lease enforcement, property maintenance coordination, budget management and reporting, compliance with relevant regulations, day-to-day janitorial and minor maintenance repairs. The On-Site Property Manager plays a crucial role in fostering a supportive living environment for residents, addressing concerns promptly, and collaborating with our case management services team to enhance the overall quality of life within the PSH communities. Effective communication, organizational skills, and a trauma-informed care approach are essential in this role. In this role, you will be managing and living on-site at our community, which has 22 rentable units. Essential Duties and Responsibilities: Oversee all aspects of property management for both buildings, including rent collections, coordination of repairs and maintenance, unit turnovers, required reporting, tenant recertifications and annual rental subsidy increases. Conduct regular internal unit inspections and ensure compliance with government entity inspections. Prepare deposits, post payments into applicable finance systems, maintain accurate resident ledgers and adhere to established timelines. Ensure resident files align with compliance regulations and contain accurate information. Assist clients in securing rental assistance and navigate lease-related issues. Lease up vacant units, including identifying prospective tenants, showing apartments and managing lease signings, coordinating with the supportive services team and property management leadership. Process lease violation notices and coordinate with legal counsel when necessary. Collaborate with the supportive services staff at each property to assist residents in maintaining their housing by identifying issues and problem solving together, including by implementing TPC’s four step retention policy. Serve as the primary point of contact for work order submissions, coordinating with the maintenance team. Respond professionally and promptly to resident complaints and concerns. Collaborate with maintenance staff to process work orders efficiently. Manage third-party vendors and contractors accessing the property. Implement Trauma Informed Care, Harm Reduction and Housing first principles in the work with residents. Work with property management leadership to generate regular reports. Upload relevant files and other information #J-18808-Ljbffr