Retail Sales Associate

Retail Sales AssociateAt LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.Job Description General Function: As a Sales Associate, your objective will be to provide an exceptional shopping experience that will encourage positive customer connections and brand loyalty.Major Duties and Responsibilities:Promote an excellent customer experience, including but are not limited to: Greeting and serving customersInform merchandisers/managers on stocking needsEnsure all visual standards set forth by management and the company are always maintainedProblem-solve for any customer issues and loop in management for assistanceManage complex customer service situations by applying a high touch level of assistance to VIP clientele on a regular basis and in turn ensure VIP clientele retentionRemain up-to-date and educated on current product assortment to serve as an informed ambassador of the brandActively listen and act on any instructions given by management or superior as defined by management at any timeOccasionally assist with opening and closing duties as neededComply with professional regulations, internal rules and code of conduct set forth by the company and managementAttend and participate in occasional work meetingsHold yourself accountable for shift punctuality and proactively communicate to manager if obstacles ariseServe as an ambassador to the brand by leveraging your innate sensibility, style, and pre-established connection to the local and broader communities where our brands' culture flourishesBasic Qualifications:1 year of previous sales or customer service experienceExcellent communication and interpersonal skillsAbility to multitask in a fast-paced environment while also being committed to creating an amazing customer experienceSelf-motivated, team playerPay Range: 16.79 - 25.18This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io or email View email address on click.appcast.io are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.