Tissue Recovery Supervisor

Organization Overview:

Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.


We believe in going above and beyond to support donor families during and after the donation process. Our core values are what guide us, allow us to excel at serving our community, and keep our culture at Iowa Donor Network alive:

Serve with Heart : We meet our donor families where they are. We are dedicated to providing compassionate service to all.

Drive and Embrace the Future : We are proactive in our pursuit of excellence and work together to continuously evolve with adaptability

Be Clear, Bold, and Respectful : We are genuine and courageous in our communication. If we see an opportunity for improvement, we shy something to make it better.

Always Own It : we are resilient and passionately pursue our mission. We are personally accountable for taking initiative and delivering on commitments.

Have you been searching for an opportunity to be part of something bigger than yourself, make a tremendous contribution to your community, and pursue a mission to save lives daily? If so, Iowa Donor Network could be just the organization you have been looking for.


We offer a competitive compensation package including:

• Competitive Salary
• Liberal Paid Time Off
• Paid Parental Leave
• Health, Vision, Dental, and Pet Insurance
• 401K Match
• Student Loan & College Savings Match
• Tuition Reimbursement for Continuing Education
• On-site, Hybrid, and Remote work opportunities based on role requirements

Job Title : Tissue Recovery Supervisor

Location : Office Hybrid - Altoona, Iowa

Exemption Status : Hourly, Non-exempt

Schedule: Monday - Friday, with occasional front line coverage as dictated by business demand.

Shift: Day shift during normal business hours.

*Iowa Donor Network determines final compensation based on education, experience, and skills relevant to the position.

Job Title:

Tissue Recovery Supervisor

Work System:

Recover the Gift


Department/Group:

Tissue Recovery


Reports To:

Tissue Recovery Manager


Location:

Altoona, IA


Position Type:

Full-time


Exemption Status:

Non-exempt


OSHA

Category:

1


IDN Culture Statement:

Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.


Position Summary:

Provide direct clinical and operational oversight to the Tissue Recovery process in a 24x7 operations environment. This role focuses on assigning daily activities, ensuring consistent execution of recovery procedures, monitoring productivity, and reporting outcomes to the department manager. The position serves as the subject matter expert and process leader, supporting recovery staff member through real-time guidance, data analysis, and process optimization.


Essential Functions and Performance Responsibilities:

• Allocate and prioritize resources to support recovery efforts and case tasks; manage team schedules to ensure adequate coverage; provide frontline support as needed; and make high-level decisions to resolve clinical or logistical challenges.
• Monitor and evaluate process performance across key operational areas, track productivity and recovery metrics, and deliver data-driven insights to leadership; collaborate with the training team to identify gaps and continuously improve workflows and performance outcomes.
• Support onboarding, competency assessments, preceptor identification, and succession planning to maintain a skilled, resilient recovery team.
• Oversee and enhance the training program, including onboarding and competency validation processes, to ensure consistent readiness and technical proficiency in tissue recovery practices.
• Build and maintain strong relationships with tissue processors, transplant centers, hospital partners, coroners, and funeral homes to optimize case coordination and graft utilization.
• Use recovery data to identify trends, lead root-cause analyses, drive process changes, and advance continuous improvement initiatives.
• Serve as a technical resource for recovery personnel, offering guidance on best practices, surgical techniques, and decision-making during tissue recovery procedures.

Position Qualifications and Education Requirements:

• Degree in Biologic Sciences or equivalent degree/certification/diploma in an allied health field. Prior work experience within the donation industry may substitute for educational requirements.
• Minimum of two years' experience working in organ or tissue procurement or transplantation with significant knowledge of all aspects of organ, eye and/or tissue banking.
• CTBS certification preferred.

Skills and Abilities:

• Ability to use critical thinking skills and work efficiently in high stress situations.
• Participate in or conduct crucial conversations.
• Maintain a current valid driver's license and be insurable through IDN's insurance.
• Skill and ability to effectively use computers and computer software including word processing, databases, spreadsheets, Internet tools, and electronic mail.
• Effectively communicate both verbally and in writing when representing IDN; work well with others; take and give direction; demonstrate effective problem-solving skills; ability to work both independently and collaboratively.
• Ability to effectively and professionally represent IDN in local and national venues.

Physical Requirements:

• Duties of the position require travel or onsite response to execute essential job functions
• required in the facilitation of the donation process.
• Lift equipment and supplies weighing up to 50 lbs.
• Assist with physical lifting of donors.
• Mental and visual fatigue associated with detailed work.
• Stand for long periods of time in an embalming room environment.
• Use of sharp surgical instruments which may cause damage or injury if used incorrectly.
• Exposure to biohazardous materials such as blood, other body fluids, and communicable diseases
• and formaldehyde. Universal precautions and use of personal protective equipment is required.
• Drive vehicle under various weather and physical conditions that may lead to visual and mental fatigue. • Stooping, kneeling, reaching, and handling (seizing, holding, grasping, turning or otherwise working with hands). • Express ideas verbally and convey detailed or important spoken information. • Receive detailed information through oral and auditory communication.
• Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. (e.g., Influenza obtained annually by December 1st.)

Organizational Responsibilities:

• It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values.
• Employee's obligation to maintain confidentiality of information shall survive the termination of employee's employment with IDN.
• All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than an "at will" employment relationship.