Substitute Room Attendant

Room AttendantThe Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.Experience a new luxury and drive to move forward at Courtyard New York Manhattan Midtown East. Located just steps from Grand Central Station our hotel in Manhattan provides easy access to Radio City Music Hall, Central Park Zoo and more of Midtown Manhattan’s most popular attractions particularly Times Square. Contemporary art welcomes you when you enter the lobby of our Manhattan hotel and begin enjoying the elevated amenities of free high speed WiFi, a 12th floor lounge and a 24 hour fitness center. Fuel your day at our hotel in Midtown East Manhattan with a bite at our American eatery, Table 866 serving delicious breakfast and Starbucks coffee. After an exciting day exploring Midtown, retreat to our spacious guest rooms. Most rooms include pullout sofas to enjoy crisp linens, premium movie channels and spectacular city views. Traveling to New York for business. Take advantage of our large in-room workstations and ergonomic chairs or use our business library with signature media pods.ResponsibilitiesThoroughly clean guestrooms according to standards.Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.Remove all trash and dirty linen from guestrooms and hallways.Keep all hallways, public areas and closets clean, neat and vacuumedRestock housekeeping cleaning cart for next day's use.Replenish chemical bottles.Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.Handle items for "Lost and Found" according to the standards.Ensure overall guest satisfaction.QualificationsHigh School diploma or equivalent and/or experience in a hotel or a related field preferred.Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Ability to stand during entire shift.Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.BenefitsWe are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributionsPaid holidaysPaid vacationPaid sick leave (provided in accordance with applicable law)Employee assistance program (EAP)Educational opportunities / Tuition reimbursementPaid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: 8 paid holidays per yearUp to 20 days of paid vacation per year, based on classification and length of servicePaid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar yearUp to 20 days of paid vacation per year, based on classification and length of service6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: 8 paid holidays per yearUp to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.**The above-referenced benefits do not apply to part-time positions Highgate