Senior Trainer

Salary : $62,600.20 - $70,899.92 Annually
Location : Houston, TX
Job Type: Full Time
Job Number: 38958
Department: Houston Public Works
Division: Houston Permitting Center (HPC)
Opening Date: 06/08/2026
Closing Date: 6/21/2026 11:59 PM Central


POSITION OVERVIEW

Applications accepted from: All Persons Interested

Section/ Service Line: Houston Permitting Center / Communications
Reporting Location: 1002 Washington Ave
Workdays & Hours: M-F, 8:00 am - 5:00 pm Weekends as Needed*
*Subject to change


DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Houston Public Works is the largest and most diverse public works department in the country. Our diversity is our biggest asset, and together we create a strong foundation for Houston to thrive.

We work with a focus on customer service, safety, and a commitment to our 5 To Thrive values of respect, ownership, communication, integrity, and teamwork.
SERVICE LINE OVERVIEW Houston Permitting Center
The Houston Permitting Center provides most of the permitting and licensing services for the City of Houston. All Houston Public Works team members at the Houston Permitting Center are service providers committed to safe community development through the permitting and regulation of public and private construction. We are home to three branches of service, Building Code Enforcement, Office of the City Engineer, and Business Support Services. Together, we work to get projects Approved in 2.


This position is in the Business Support Services branch and reports to the Division Manager of Communications and Outreach. The person in this role:
• Conducts training courses for The Houston Permitting Center
• Acts as a lead for a group of instructors

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
• Confers with Training Coordinator and management to identify areas requiring training for The Houston Permitting Center
• Determines instructional outlines in accordance with department procedures.
• Select or develops teaching aids, such as handbooks, demonstration equipment, multimedia visual aids and reference material.
• Conducts general or specialized training sessions as required such as but not limited to below programs:
o HouPermits Training

o Infor for The Permitting Center

o GIS mapping for The Permitting Center

o New Employee Training for The Permitting Center

o QFlow for The Permitting Center
• Evaluates community school courses and recommends participation by City/department employees.
• Application administrator, responsible for configuring, securing, and maintain training applications such as Apty, TMS, and SAP
• Develops training manuals, reference libraries, testing and evaluation procedures, multimedia visual aids and other instructional materials.
• Assists in departmental budget development to include equipment and material requirements.
• Other duties as assigned


WORKING CONDITIONS
The position involves routine walking, periods of sitting, and occasional stooping or bending. Occasional light lifting, such as three or four reams of papers or books (up to 40 pounds or equivalent weight) may be required.


This is a Department of Houston Public Works Emergency Management position at the Tier 3 Level.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Psychology, Education, Personnel Management or a related field.


EXPERIENCE REQUIREMENTS
Three years of professional personnel experience involving training in a formal classroom setting and/or the development of curriculum and lesson plans for adult learners is required.


Pertinent training experience on a professional level may be substituted for the above educational requirement on a year-for-year basis.


LICENSE REQUIREMENTS
None.

PREFERENCES


Preference will be given to candidates with the following:
A valid Texas Driver's license and compliance with the City of Houston's policy on driving (AP 2-2).Preference will be given to applicants with experience
• Experience with government or non-profit:
o Training programs
o Communications relations
o Public Relations
• Strong interpersonal skills
• Communicate effectively verbally and in writing
• Bilingual in English and Spanish, or other major language spoken in Houston (Vietnamese, Arabic, Mandarin, or French)

You don't have to check every preference box to be a great candidate (provided you meet the minimum requirements). If you think you've got what it takes, we encourage you to apply.


**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED: None
However, the department may administer a skills assessment test.



SAFETY IMPACT POSITION: Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.



SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

PAY GRADE 21

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at:


To view your detailed application status, please log-in to your online profile by visiting: or call View phone number on click.appcast.io.


If you need special services or accommodations View phone number on click.appcast.io (TTY 7-1-1)


If you need login assistance or technical support call View phone number on click.appcast.io.


Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.


All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit
01


Please select the scenario best describes how you qualify for this position.

• Less than a High School Diploma/GED
• High School Diploma or GED
• Associate's degree in Psychology, Education, Personnel Management or a related field.
• Bachelor's degree or Higher in Psychology, Education, Personnel Management or a related field.

02


How many years of professional experience do you have involving training in a formal classroom setting and/or the development of curriculum and lesson plans for adult learners are required?

• Less than 3 years
• 3 years but less than 5 years
• 5 years but less than 7 years
• 7 years or more
• None of the above

03


How many years of training experience do you have?

• None
• One year
• 2-3 years
• 3 - 4 years
• 4 - 5 years
• 5 - 6 years
• 6 years or more

04


Are you a current employee at the Houston Permitting Center?

• Yes
• No

05


Describe your experience designing and delivering training programs for diverse audiences?
06


How do you measure the effectiveness of your training sessions?
07


Tell us about a time you mentored or coached another trainer. What was your approach?
08


How do you balance organizational training needs with individual learner goals? employment gaps? (failing to clarify employment gaps may result in the disqualification or delay of your application.)
09


Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

• Yes
• No

10


Please rate your experience using PowerPoint.

• Basic Microsoft PowerPoint: Create, save and open a presentation, view and insert new slide, add and format shapes to slide, view a slideshow, proofread, update and print a presentation, navigate a presentation, adding, editing, rearranging, formatting and deleting slides, changing bullet styles, formatting shapes.
• Intermediate Microsoft PowerPoint: adding and modifying word art, duplicating, deleting and moving objects, resizing, rotating and aligning objects, adding text to objects and drawing text boxes, inserting and modifying a picture, arranging and grouping overlapping items, adding, modifying and formatting tables, adding and formatting speaker notes, specify slide transitions and timings.
• Advance Microsoft PowerPoint: creating and formatting charts and diagrams, applying design themes, modifying the slide master, creating new slide masters, specifying slide transitions and timings, inserting, reviewing, deleting and printing comments, publishing a presentation for the web, embedding and linking content.
• None of the above

11


Please rate your experience using Microsoft Word.

• Basic Microsoft Word: open, create, save and modify documents, format the documents for printing, using the printer menu to preview documents before they are printed and print the pages, change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.
• Intermediate Microsoft Word: using Mail Merge in Word to personalize business letters for an entire mailing list or creating posters and other graphics-heavy documents in Publisher, create mailing labels, insert footnote and end note, create bookmark, insert a cross reference to a bookmark, insert a link into a document, design and create a simple form, save form as template, enable revision tracking in a document, accept or reject revision, protect a revision from modification by others, compare two documents side by side, combine two documents into one, insert and delete a comment into a document.
• Advance Microsoft Word: use mail merge to create documents, recipient lists, insert fields, prepare and existing list for use in mail merge, delete items that you have performed (copy chart and title and paste), replace check box with symbol, print out checklist and check the appropriate boxes, import subdocument, split document into two documents, create a table of contents.
• No experience

12


10.Please rate your experience using Canva

• Basic Canva Create, save and open a presentation, view and insert new slide, add and format shapes to slide, view a slideshow, proofread, update and print a presentation, navigate a presentation, adding, editing, rearranging, formatting and deleting slides, changing bullet styles, formatting shapes.
• Intermediate Canva: adding and modifying art, duplicating, deleting and moving objects, resizing, rotating and aligning objects, adding text to objects and drawing text boxes, inserting and modifying a picture, arranging and grouping overlapping items, adding, modifying and formatting tables, adding and formatting speaker notes, specify slide transitions and timings.
• Advance Microsoft Canva: creating and formatting charts and diagrams, applying design themes, adding notes to slides, creating new masters, specifying transitions and timings for video content, inserting, reviewing, deleting and printing comments, embedding and linking content.
• None of the above

Required Question