Facilities Management Project Intern (Real Estate & Facilities - AMS) - 2026 Start (BS/MS)

Facilities Management Project Intern (Real Estate & Facilities - AMS) - 2026 Start (BS/MS)

Location: San Jose

Team: Facilities

Employment Type: Intern

Job Code: A226769B

Responsibilities

Role Summary: We are seeking a motivated and detail-oriented Facilities Management (FM) Intern to join our AMS Real Estate & Facilities team. In this role, you will work closely with the FM Team to ensure the seamless daily operation of our office portfolio. You will gain hands-on experience in office facilities operation, vendor management, operational data analysis etc., helping to create an inspiring and efficient workplace environment for ByteDance. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:

• Daily Operations Support: Assist the FM team in day-to-day office operations to ensure a high-quality employee experience.
• Ticketing System Analysis: Monitor and analyze ticket data from the Global Ticketing System; track response times, identify recurring facility issues, and provide data-driven recommendations for operational improvement.
• Payment & Invoice Processing: Support the end-to-end PO (Purchase Order) and invoice workflow; verify service delivery against budget, billing; resolve payment discrepancies with vendors, and assist in monthly budget tracking.
• Vendor Coordination: Collaborate with third-party service providers (IFM vendors) to ensure service level agreements (SLAs) are met and operational standards are maintained.
• Operational Reporting: Collect and analyze operational metrics (e.g., occupancy rates, utility consumption, facility spend) to support the FM team in strategic decision-making and regional reporting.

Qualifications

Minimum Qualifications:

• Currently pursuing or recently completed a bachelor's degree in Facility Management, Hospitality Management, Business Administration, or a related field.
• Strong analytical skills with the ability to interpret operational data and work order trends.
• Highly organized with a strong sense of responsibility in handling financial documents and invoices.
• Excellent communication skills to interact with internal employees and external vendors.
• Motivated to learn new tools and systems.
• Self-motivated with a strong desire to learn and a growth-oriented mindset.

Preferred Qualifications:

• Prior internship experience in corporate facilities, property management, or hospitality.
• Understanding of building systems (HVAC, electrical, plumbing) or workplace safety standards.

Job Information

For Pay Transparency Compensation Description (Hourly) - Campus Intern

The hourly rate range for this position in the selected city is $25-$25.

Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About Us: Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance: Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion: ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Reasonable Accommodation: ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at