Senior System Administrator
PM2CM Inc
Senior Systems AdministratorThe Senior Systems Administrator supports the Capital Improvement Program by serving as the primary administrator and advocate for the Project Management Information System (PMIS) platform (Trimble Unity Construction (TUC) / eBuilder). This role is responsible for maintaining reliable system performance, driving user adoption, and aligning the PMIS with construction management, project controls, and facilities processes. The successful candidate brings technical system-administration skills plus a deep understanding of construction/project-controls workflows, and excels at stakeholder communication and training.Key responsibilities include:Administer and maintain the PMIS platform: system setup, configuration, ongoing maintenance, and updates.Manage user accounts and permissions: ensure role-based access, data security, and correct system-usage governance.Provide daily user support: respond to help-desk requests, troubleshoot issues, escalate to vendor (eBuilder) as needed.Develop, refine and document system workflows: map and reconfigure PMIS processes to meet program requirements.Create and maintain training materials; lead training sessions for project teams and stakeholders to promote best practices and high user adoption.Configure and test PMIS modules: align functionality with program requirements, modify workflows, and oversee customizations.Create, maintain and deliver dashboards and custom reports to support project controls, senior management, and program-wide visibility.Coordinate system integrations: liaise with internal and external teams to integrate the PMIS with other platforms (e.g., cost systems, scheduling systems) and ensure data flow integrity.Track system issues: log, monitor, manage, and report on issues through to resolution; escalate when appropriate.Support project controls disciplines within the PMIS: cost management, forecasting, schedule tracking, contract administration, change management, invoicing/payment applications, document management, RFIs, submittals, correspondence, action tracking, etc.Work with Business Intelligence architect and other functional leads to leverage data from the PMIS for program-wide reporting and analytics.Oversee custom development efforts with Trimble: review requirements, monitor deliverables, ensure alignment with system lifecycle methodology (SDLC).Lead requirements gathering and support deployment of system updates/releases using full SDLC (planning, testing, training, deployment)Serve the Facilities, Planning & Development Department as required to align system functionality with broader district needs.
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