988 Clinical Manager (Full Time)

988 Clinical Manager (Full Time) Community Care Alliance seeks a highly motivated, client‑centered leader to serve as 988 Clinical Manager. This is a unique leadership opportunity within the nationwide 988 Suicide & Crisis Lifeline network—a leading, integrated public health approach to suicide prevention. Essential Qualifications Demonstrated commitment to addressing systemic, community, and individual challenges in behavioral health and/or social determinants of health through an anti‑oppression lens. Strong interpersonal and communication skills with colleagues, supervisees, and clients. Advanced skills in producing documentation and written reports. Proficiency in evidence‑based and evidence‑informed approaches to suicide prevention, crisis intervention, and care coordination. Core Functions Provide direct supervision to 988 call center managers. Engage in routine evaluation of program needs and develop and implement policies, procedures, and trainings accordingly. Collaborate with the compliance manager to ensure clinical and programmatic adherence to contract and accreditation requirements. Participate in contract oversight meetings, division and agency leadership and staff meetings, and other committees as assigned. Co‑facilitate program staff meetings. Model effective crisis response by providing consultation and/or engaging directly in client care or systems‑level care coordination when indicated. Act as administrator on‑call on a rotating or as‑needed basis. Skills and Experience Master's degree in social work or related field, with licensure preferred. A BA and LCDP or CPRS and 5+ years’ experience may substitute for education. Experience managing behavioral health crises required, in settings such as behavioral health treatment programs, emergency services, homeless shelters, crisis centers, or similar. Benefits Generous vacation, sick time and holidays. Comprehensive medical and dental coverage with voluntary vision and AFLAC supplemental coverage. 403(b) with matching after 6 months of employment. Flexible Spending (FSA) and Dependent Care (DCA) accounts. Agency‑paid group life insurance; long‑term disability. Tuition reimbursement and licensure/certification bonuses. Employee referral program and bilingual skills premium. On‑site or nearby parking available at most buildings; mileage reimbursement for client and business‑related use of personal vehicle. Community Care Alliance is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability. #J-18808-Ljbffr