Sales Representative

Job Description

Job Description

The Role

Our U.S. sales team is growing! We're looking for a passionate, knowledgeable Sales Representative to join our product and services team in-office in Houston, TX, working closely with our operations, technical, and roasting teams. You'll report to the Sales Director as part of a tight-knit sales unit of 4–6 professionals.

Qualified applicants will be self motivated with a track record of getting results with consistent performance, work ethic and grit.

You'll build new relationships with business owners, roasters, and coffee professionals, while strengthening our existing community. You'll manage your own book of business through inbound and outbound prospecting, acting as a direct revenue driver in a fast-paced startup environment.

To Succeed You'll Need

Genuine passion for the specialty coffee industry. You'll be immersed in coffee culture and expected to bring expertise and insight to customer interactions, staying current on industry trends, players, and culture.

Positive energy and a hunger for relationship-building. You’ll actively seek out and participate in coffee industry events and travel to connect with current and future customers across the industry.

Strong verbal and written communication and organizational skills, with attention to detail and professional standards. Maintain accurate records of sales activity and customer support within our CRM system.

A genuine drive to succeed in sales by staying on top of new opportunities, managing follow-ups and lead nurture, finalizing purchase details, and providing continued service after the sale. Prior experience managing a book of business in sales or relationship-heavy roles is key.

What You'll Do

Manage inbound and outbound sales accounts.

Advise customers on coffee roasting, café operations, and product curation.

Support coffee roast profile design and sourcing.

Represent Roastronix at coffee industry events, with travel up to 25% after your first 6 months.

Set performance goals and build the systems needed to hit them.

Respond to prospect calls, questions, and requests with attention and urgency.

Work in-office as part of a tight-knit team in a startup environment.

Preferred Experience

- Specialty coffee roasting, barista knowledge, and coffee sensory expertise.

- Q Grader certification.

- Track record of 80%+ attainment against a $1M+ personal sales quota.

- Experience with CRM / sales pipeline management tools.

- 4-year college degree or equivalent experience.

Requirements

- Must be able to lift at least 50 lbs.

- Must have reliable transportation for work on-site in Missouri City, TX.

- Strong verbal and written communication skills

- Comfortable discussing advanced specialty subjects including coffee roasting and equipment hardware including technical specifications.

At Roastronix, we're passionate about helping coffee professionals succeed through innovation, education, and world-class technical support.
As the exclusive U.S. distributor for Stronghold Smart Roasters and iRHEA Automatic Pour Over Systems, we work with some of the most respected cafés, roasteries, universities, and coffee professionals across North America. We are also proud to support the U.S. Coffee Championships and many of the country's leading specialty coffee events.
We're looking for an experienced Coffee Equipment Service Technician who enjoys solving technical challenges, working directly with customers, and being part of a growing company that's redefining coffee technology.
If you take pride in your work, enjoy working independently, and want to build a long-term career with an innovative company, we'd love to meet you.

Company Description

At Roastronix, we're passionate about helping coffee professionals succeed through innovation, education, and world-class technical support.\nAs the exclusive U.S. distributor for Stronghold Smart Roasters and iRHEA Automatic Pour Over Systems, we work with some of the most respected cafés, roasteries, universities, and coffee professionals across North America. We are also proud to support the U.S. Coffee Championships and many of the country's leading specialty coffee events.\nWe're looking for an experienced Coffee Equipment Service Technician who enjoys solving technical challenges, working directly with customers, and being part of a growing company that's redefining coffee technology.\nIf you take pride in your work, enjoy working independently, and want to build a long-term career with an innovative company, we'd love to meet you.