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Hybrid IT Service Desk Analyst — Customer-First Support

$20 - $22 per hour

TEKsystems

TEKsystems is seeking a customer-focused Help Desk Support Specialist in Baltimore, MD. This hybrid role involves providing front-line technical support and troubleshooting for end users, making it ideal for those with strong communication and problem-solving skills. The pay range for this contract position is $20.00 - $22.00 per hour, with benefits including medical, dental, and a 401(k) retirement plan. #J-18808-Ljbffr TEKsystems

Vacancy posted 4 days ago
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