Hybrid IT Service Desk Analyst — Customer-First Support
$20 - $22 per hourTEKsystems
TEKsystems is seeking a customer-focused Help Desk Support Specialist in Baltimore, MD. This hybrid role involves providing front-line technical support and troubleshooting for end users, making it ideal for those with strong communication and problem-solving skills. The pay range for this contract position is $20.00 - $22.00 per hour, with benefits including medical, dental, and a 401(k) retirement plan. #J-18808-Ljbffr TEKsystems
- ...Job Title: Service Desk Analyst (Hybrid) Location: Baltimore, MD... ...The Client is seeking an IT Service Desk technician to serve as the first point of contact for customers seeking technical assistance via remote support technologies. The Help Desk...SuggestedFull timeRemote work
$20 - $22 per hour
...We are seeking a customer-focused Help Desk Support Specialist to provide... ...Exceptional customer service and communication abilities... ...in a help desk or IT support environment... ...Competencies:* * Customer-first mindset * Strong... ...Type*This is a hybrid position in Baltimore...SuggestedContract workTemporary workWork at office- Overview We are seeking a customer-focused Help Desk Support Specialist to provide... ...Exceptional customer service and communication... ...in a help desk or IT support environment... ...Competencies Customer-first mindset Strong attention... ...Type This is a hybrid position in Baltimore...SuggestedContract workTemporary workWork at office
$16.5 - $18 per hour
TEKsystems is hiring for a hybrid position in Baltimore, MD, focused on providing exceptional customer service and technical support. Daily responsibilities will involve logging and resolving numerous customer interactions while advocating for problem resolution. The ideal...SuggestedHourly pay$16.5 - $18 per hour
...average of 40 to 50 customer interactions per... ...point of contact help desk environment, and... ...6 minutes; first call resolution rate... ...Document formatting Supports additional tasks and... ...amount). Skills service desk, customer... ...Workplace Type This is a hybrid position in...SuggestedContract workTemporary workWork at officeMonday to Friday2 days per week- ...TITLE: Help Desk Specialist (Senior... ...: Government Services - MDVOTERS... ...LOCATION: Hybrid remote - Baltimore... ...for MDVOTERS support)... ...delight our customers | Be Collaborative... ...User Support & First-Contact Resolution... ...a business IT environment with... ...Center Analyst, or Microsoft...Full timeContract workFor contractorsWork at officeLocal areaRemote work
$21 per hour
...Job Title Help Desk Technician Education N/A Location... ...President - Professional Services Line of Business Subsidiary... ...Technician who would serve as the first point of contact for end... ...issues and provides professional customer support while documenting and...Hourly payFull timeContract workWork at officeShift work$54k - $80k
...Overview The Technical Support Specialist provides technical... ...technical and non-technical customers by diagnosing, troubleshooting... ...knowledge and exceptional customer service skills. On a daily basis,... ...CST with meal break for the first 3 months of onboarding...Contract workRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shiftEarly shiftWeekday work$21.74 - $26.27 per hour
...looking for a motivated and customer-oriented Technical Support Specialist to join our... ...with exceptional customer service. This is an excellent opportunity... ...to launch their career in IT and have a passion for... ...progress of vaccination by the first day of their employment (...Temporary workWork experience placementWork at office- ...seeking a Personal Computer Support Technician to join our... ...user-focused IT solutions for our Centers... ...Medicare and Medicaid (CMS) customer base. This initiative... ...client issues within a service desk environment, possess strong... ..., and prioritizing first-call resolution. - Train...Remote workWeekend work
- ...Call Center Representative (Hybrid) Immediate start for Call Center Representatives to join our team! CSRs will be responsible for helping customers by providing product and service information and resolving technical issues. This is a full-time position, Monday through...Full timeImmediate startRemote workMonday to Friday
$21.25 - $36.9 per hour
...seeking a Technical Support Analyst to perform routine... ...knowledge. Assist customers experiencing... ...applications, products, and services. Investigate and... ...process updates. First level of support... ...serving on Help Desk or support desk.... ...Exempt Location: Hybrid/School of Nursing...Full timeLocal areaMonday to Friday$75k - $85k
...range of techniques and custom special effects solutions we use to create first class spectaculars... ...Engineering is seeking an IT Support Technician to join our... ...Prioritize and resolve help desk tickets through the... ...with external vendors, service providers, and support...Permanent employmentFull timeTemporary workWork experience placementFor subcontractorWork at officeLocal areaRemote workFlexible hours$46.6k - $91.34k
...Division: Administrative Services Department:... ...Class Description IT Support Technician I: $46,59... ...required. Help Desk Institute (HDI) Customer Service Representative... ...HDI Support Center Analyst, HDI Desktop Support... ...I: # Provide first call resolution, escalating...Permanent employmentFull timePart timeImmediate startTrial periodFlexible hours- Cengage Group is looking for a new support specialist to assist customers with Cengage digital solutions in a work-from-home setting. Responsibilities include troubleshooting issues and providing customer support for various digital platforms. Ideal candidates are high...Remote workWork from homeFlexible hours
$18 per hour
...Tuknik Government Services, a Koniag Government Services company, is seeking a Customer Service Representative to support TGS and our government customer in Baltimore, MD. This position... ...and Training Job Function Help Desk Support Tech Pay Type Hourly Hiring...Hourly payFor contractorsWork at officeLocal areaRemote workFlexible hours$64k - $80k
...growth. The Technical Support Analyst I will report to... ...for keeping our customers' installed Alertus... ...exceptional customer service. Our ideal... ...understanding of IT concepts including... ...a technical help desk environment Alertus... ...by the first day of their employment...Temporary workWork experience placementWork at officeRemote workFlexible hoursShift workNight shiftWeekend work$23 - $25 per hour
...Our customer is seeking a Service Desk Technician to join their team of 7 in daily support of their environment. The ideal candidate will have experience working on a service... ...or Sick Leave) Workplace Type This is a hybrid position in Baltimore,MD. Application Deadline...Contract workTemporary workWork experience placement$35 - $40 per hour
...software issues. Experience providing customer-facing technical support. Ability to escalate issues... ...customer support experience. Prior IT support experience preferred.... ...Responsibilities: Monitor and manage the service desk ticket queue. Provide technical...Remote work$20 per hour
...to provide phone support. The daily responsibilities... ...of 40 to 50 customer interactions per... ...of contact help desk environment, and providing... ...6 minutes; first call resolution rate... ...Type This is a hybrid position in Baltimore... ...-Stack Technology Services, Talent Services,...Contract workTemporary workShift work2 days per week$50k - $57k
...Senior Support Technician Vertilocity is one of the nation's first and leading managed services providers. We serve clients across... ..., including IT services, and increasingly... ...They must also be customer-oriented and... ...than typical service desks, wherein our employees...Work experience placementWork at officeRemote workFlexible hoursNight shift$90k - $96k
...IT Support Specialist Baltimore, Maryland DLH delivers improved... ...faced by civilian and military customers alike by leveraging advanced... ...(MRVs). Strong customer service and communication skills are... ...platforms Experience supporting hybrid or remote workforce...Temporary workWork at officeLocal areaImmediate startRemote workFlexible hours$20 - $23 per hour
...Electric Supply has been the first call when complex, time-critical... ...projects stay on track, and customers never have to wonder if we'll... .... We Grow Together: You support your branch teammates and... ...Electric Supply, excellence in service, pricing, and products has been...Hourly payFor contractorsImmediate startMonday to FridayShift work- Cengage Group is seeking a customer support representative to assist users of its digital solutions in an educational environment. This role involves providing live and non-live support, troubleshooting technical issues, and accurately documenting customer interactions...Remote workWork from home
$69.7k - $115.2k
...range of consulting and audit services to help our Federal, State, Local... ...challenges require support that is connected, responsive... ...member of our Technology Risk (IT Audit) team, you will serve as... ...our team-led and leader-enabled hybrid model. Our expectation is for...Summer holidayWork at officeLocal areaFlexible hours- ...Maryland. The role involves initiating and implementing IT-related contracts, assisting the Contract Manager, and monitoring... ...experience in contract management and IT administrative support. This position follows a hybrid work schedule, allowing remote work up to 2 days a week....Contract workRemote work2 days per week
- Job Requirements Job Title: Tech Surgical First Assistant II Job Type: Full Time Job Description We are seeking a dedicated and skilled... ...team. The ideal candidate will provide advanced technical support during surgical procedures, ensuring patient safety and optimal...Full timeWork experience placement
$27 per hour
...Job Title Customer Support Engineer II Compensation Min... ...world class customer service and support. We are the... ...Engineer II you are the first point of contact for all... ..., providing end-user desk side support and other... ...customer service in an IT support environment with...Full timeTemporary workPart timeWork at office- ...Applications Specialist specialized in flow cytometry. The candidate will provide advanced applications support, deliver technical presentations, and travel extensively for customer support. A minimum of 5 years' experience in flow cytometry and a Bachelor's Degree are...
$18.33 - $31.61 per hour
...in Elkridge, Maryland. This full-time position involves processing daily deposits and ensuring accurate cash reconciliation, with a hybrid schedule after 90 days. Candidates should have a High School Diploma and ideally 1-2 years in payment applications. This role...Remote jobHourly payFull time
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