Assistant Manager

Assistant Manager – Dunkin'

At Dunkin', we believe great coffee and great people are what keep the world running. As a proud Dunkin' franchisee, we're committed to fostering a positive and supportive work environment where our team members can grow and thrive. We're currently seeking an energetic and experienced Assistant Manager who's ready to take the next step in their leadership journey and help lead a team dedicated to delivering fast, friendly, and high-quality service.

As the Assistant Manager, you'll support the Restaurant Manager in overseeing daily operations, developing team members, and achieving business goals. You'll be a hands-on leader, ensuring every shift runs smoothly and every guest leaves happy.

Lead and motivate crew members to deliver great guest experiences

Support training and development of team members to maintain high standards

Manage daily operations, including inventory, cash handling, and store cleanliness

Assist in hiring, onboarding, scheduling, and performance evaluations

Monitor sales performance and labor costs to achieve profitability goals

Ensure compliance with all Dunkin' brand standards and safety regulations

Step in as the manager-on-duty as needed to keep the store running smoothly

Previous supervisory or management experience in food service, retail, or hospitality

Strong communication and leadership skills

Ability to train, motivate, and lead a team

Focus on guest service and satisfaction

Problem-solving skills and a results-driven mindset

Must be at least 18 years of age

Availability to work flexible hours including mornings, evenings, weekends, and holidays

We're proud to offer benefits that help you thrive both on and off the clock. Eligibility may vary based on position and tenure, but may include:

Weekly Pay

Flexible scheduling

Growth opportunities and career development

Health, dental, and vision insurance

401(k) retirement options

Paid time off

Tuition assistance

Employee Assistance Program (EAP)

Free or discounted Dunkin' products

Recognition programs and employee rewards