Water Utility Technician

Water Distribution System Maintenance Technician

Under general supervision, performs skilled maintenance, repair, and installation activities to support the operation and reliability of the City's water distribution system. Conducts required sampling, meter readings, data entry, and system documentation while ensuring compliance with applicable regulatory, safety, and operational standards. Responds to customer service requests, performs meter activations and deactivations, investigates leaks, and supports utility billing operations. Completes routine system maintenance, repairs hydrants, valves, and water mains, and assists with related site restoration, grounds maintenance, and infrastructure support activities. In addition to the base hourly rate, eligible employees may receive license incentive pay for applicable licenses and on-call pay, in accordance with City policy.

Essential Functions

• Perform monthly meter readings, service activations and deactivations, respond to utility billing inquiries, and install, program, and maintain water meters.
• Complete Texas Commission on Environmental Quality (TCEQ)-required activities, including hydrant and blow-off flushing, hydrant maintenance, and system leak detection.
• Perform repairs and maintenance on hydrants, valves, water mains, and service lines; assist with minor street and sidewalk restoration and maintain surrounding worksite areas.
• Investigate water quality concerns, identify meter-related billing issues, communicate findings and required corrective actions to customers, perform utility locates, and respond to leak and pressure complaints.
• Perform routine maintenance on vehicles, tools, and equipment while managing inventory, materials, and supplies.
• Install water infrastructure components, including water lines, valves, hydrants, service connections, and sampling sites while ensuring compliance with personal protective equipment (PPE) requirements and construction safety standards.
• Perform related work as required.

Qualifications, Education, and Experience

Minimum Qualifications

• Must possess, or be able to obtain within 90 days of hire, a valid Texas Driver License and be eligible for coverage under the City's vehicle insurance provider.
• High school diploma or GED.
• At least one year of general work experience in construction, utilities, public works, landscaping, mechanical maintenance, or a related field.
• Must obtain a Texas Commission on Environmental Quality (TCEQ) Class "D" Water Operator License, or the ability to obtain one within twelve (12) months of employment.
• Reliable transportation and residence within 45 minutes of the department.

• Must participate in KWU's rotational "on-call" schedule, which includes weekends and overtime as required due to the nature of the position.

• Must assist other Divisions within KWU & TPW, including the Wastewater Collection Dept, in the planning and execution of their assignments, providing labor and/or technical assistance as required.

Knowledge, Skills, and Abilities

• Knowledge of trade-specific methods, techniques, tools, equipment, and materials used in assigned utility operations.
• Knowledge of safety procedures, regulations, and security practices related to field operations and equipment use.
• Knowledge of modern office equipment, computer systems, and applicable software applications.
• Skill in performing complex mathematical calculations and interpreting technical information.
• Skill in preparing clear and effective written and verbal communications.
• Skill in organization, prioritization, and time management.
• Skill in adapting to changing work environments, priorities, and operational conditions.
• Skill in interpreting and working from blueprints, plans, sketches, and technical documentation.
• Ability to analyze problems, evaluate conditions, and develop effective, practical solutions in a timely manner.
• Ability to maintain accurate records related to materials, equipment usage, maintenance activities, and work performed.
• Ability to establish and maintain effective working relationships with employees, contractors, customers, and other stakeholders.

Benefits

• Medical, Dental, and Vision
• UHC Rewards (earn up to $300 annually)
• Employee Assistance Program
• Crunch Fitness Employee Discount @ $29.99 (employee only)
• Health Savings Account (HSA) contributions from the City with qualifying medical plan enrollment
• Flexible Spending Health and Childcare Accounts (FSA) available
• Paid Vacation Leave: Three weeks (120 hours), accrued by pay period starting at date of hire (available for use after completion of a 6-month initial probationary period)
• Paid Sick Leave: Three weeks (120 hours), accrued by pay period starting at date of hire
• 14 paid holidays
• 2 paid personal days per fiscal year (prorated depending on hire date)
• Retirement plan includes a 7% contribution of an employee's gross salary to the Texas Municipal Retirement System (TMRS) with a City contribution match of 2 to 1
• Optional 457b Deferred Compensation Plan through Empower
• Voluntary Life and AD&D Insurance plans offered for employee, spouse, and children
• Optional Plans: Cancer Coverage, Critical Illness, Accident, Hospital Indemnity, Wellness Benefit, Long-Term Care