Seasonal Retail Receiving Support Associate - Overnight, West Covina

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As an Overnight Receiving Colleague (also known as an Overnight Back of House Colleague), you’ll play a key role in keeping our store running smoothly. You’ll work as part of a team to manage the flow of merchandise - making sure products are received, processed, and ready for the sales floor quickly and efficiently. You’ll also help maintain the organization and cleanliness of both the stockroom and the store, ensuring everything is in its place and ready for customers.

You'll also play a key part in customer interactions - greeting shoppers warmly, resolving issues, and delivering orders curbside with care. Your attention to detail, teamwork, and commitment to operational excellence will directly impact both customer satisfaction and overall store performance.

How our Seasonal Overnight Back of House Colleagues spend their day…

• Our colleagues begin each day energized and ready to make an impact . They take pride in their role, work collaboratively with their team, and help ensure the stockroom and store are clean, organized, and set up for success. At the start of each shift, they review priorities, get up to speed on incoming merchandise, and focus on efficiently processing product - so everything is ready and available for the sales floor by morning.
• Focus on the customer - While their work happens behind the scenes, Overnight Receiving Colleagues play a key role in shaping the customer experience. By keeping the stockroom organized and ensuring merchandise is processed quickly and accurately, they help create a shopping environment that feels full, fresh, and easy to navigate - so customers can enjoy a smooth and satisfying visit every time.
• They always Finish Strong - making sure the stockroom is organized, merchandise is processed and ready for the floor, and all tasks are completed with care and attention to detail - setting the store up for a successful day. Their work ensures that every customer returns to a store that feels full, fresh, and ready to shop.
• We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
• And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Seasonal colleagues are typically scheduled to work 10-20 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found  here .

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to:
  • Understand and communicate effectively with customers, co-workers, and supervisors
  • Read and understand employment policies and safety rules/procedures in English
• Be comfortable communicating and collaborating with customers and colleagues
• Meeting daily sales goal challenges 
• Enjoy meeting people, learning about them, and sharing information 
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

Essential Physical Requirements You Will Perform

• This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
• Requires close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

Some additional benefits we offer include: 

• Access your earned wages anytime
• Merchandise discounts
• Performance-based incentives
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings   here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.