Medical Case Management Specialist

Location: Houston, TX, US, 77002 Evansville, IN, US, 47711

Company: CenterPoint Energy

CenterPoint Energy and its predecessor companies have been in business for more than 150 years.

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

Job Summary

The Medical Case Management & Drug/Alcohol Compliance Specialist administers occupational injury case management and regulated drug and alcohol compliance activities. This role coordinates injury triage, claim filing, return-to-work and fitness-for-duty processes; maintains accurate regulatory records; supports DOT and non-DOT testing programs; prepares for agency audits; and partners with employees, supervisors, Human Resources, medical providers, insurance carriers, legal, and regulators to protect employee well-being and sustain organizational compliance.

Essential Functions

Medical Case Management

• Manage occupational injury cases from initial triage and claim filing through resolution, coordinating with employees, supervisors, labor relations, medical providers, case nurses, legal and third-party administrators.
• Administer OSHA injury and illness recordkeeping, including work-relatedness and recordability determinations, OSHA 300/301 logs, annual summaries, required reporting, and case updates.
• Coordinate return-to-work and fitness-for-duty process for safety-related events.
• Educate supervisors and employees on program requirements.
• Identify and build relationships with hospitals and clinics to support occupational health services and employee care.
• Monitor case activity, reporting dashboards, and compliance risks; prepare accurate reports, resolve escalations, and provide guidance on program requirements.

• Administer DOT and non-DOT drug and alcohol testing processes, including electronic chain-of-custody and authorization documentation.
• Issue random testing notifications, track completion, and follow up with supervisors on outstanding employee tests.
• Coordinate follow-up testing by reviewing schedules, preparing forms, identifying observed-collection locations, and communicating requirements.
• Maintain random-pool accuracy and review long-term leave and substance-abuse-professional cases for continued compliance.
• Complete annual MIS reporting, FMCSA Clearinghouse query audits, and employer verification-of-employment drug-record requests.
• Coordinate DOT documentation, preparation, responses for PHMSA-related audits conducted by IURC, MNOPS, and other authorities.

Education Description

• Bachelor’s degree preferred in business, safety, occupational health, human resources, nursing, or a related field; equivalent education and directly relevant experience may be considered.

Experience

• Relevant workers’ compensation or related experience; prior administrative support experience may qualify for an entry-level candidate.
• Maintain current knowledge of OSHA and workers’ compensation requirements, including territory-specific statutory laws and relevant bargaining-agreement provisions.
• Experience supporting regulated drug and alcohol testing programs and familiarity with DOT, FMCSA, and PHMSA requirements.
• Demonstrated ability to manage confidential records, regulatory deadlines, audits, and multiple concurrent cases accurately.
• Proficiency with Microsoft Office and case/reporting systems.
• Apply workers’ compensation standards, company policy, OSHA requirements, and applicable state regulations throughout the claim lifecycle.
• Recognize matters involving ADA, FMLA, safety, or other regulatory concerns and engage appropriate leadership.
• Demonstrate sound judgment, discretion, customer service, cross-functional coordination, and responsive case follow-through.

We want you to know
Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.

What we bring to you

• Competitive pay
• Paid training
• Benefits eligibility begins on your first day
• Flexible work schedule, paid holidays and paid time off
• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
• Professional growth and development programs including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

Job Type: Full Time
Posting Start Date: 10/27/2026
Posting End Date: 11/01/2026

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.