Assistant Spa Manager

Learn to run a spa, one step at a time, with a coach beside you.This is a working management role.You will be on the floor delivering services as a licensed nail technician, esthetician or cosmetologist AND learning to lead the Roses and run the daily operation of our Naperville spa: opening and closing, the schedule, client flow, inventory and the numbers.Both, every week. You keep your own book of clients, and you lead. Your book is never as full as a full-time Rose's, because the team and the spa need you too.If you are looking for a management job off the floor, or a services-only job, this is not the right fit.Please read this whole post before you apply. We wrote it to be honest about the job, the path and the pay.Lena Rose is the spa where the person in the chair matters more than the service on the menu. We're a W-2, non-tipping, clean-beauty spa and shop with two homes, Lincoln Square in Chicago and downtown Naperville. We're looking for a licensed provider who wants to become a manager, and we'll train you to run our Naperville home over a written 12-month plan.What this job isYou'll do services on the floor as a licensed nail technician, esthetician or cosmetologist while learning to lead the location, one stage at a time. You report to our Spa Director, who coaches you through every step. Full-time, Wednesday through Saturday, with occasional Sundays for events.Your 12-month path Months 13, the floor and the desk: a full book to the Lena Rose Standard; opening and closing; Booker, checkout, cash handling and deposits; sanitation and room standards; a daily recap to the Spa Director. Months 46, schedules and supplies: build the weekly schedule with the Spa Director, cover call-outs, run inventory counts and reorders, and handle guest concerns with grace. Months 79, people: run huddles and check-ins, help onboard new Roses, and learn coaching recaps and 30/60/90-day reviews alongside the Spa Director; start building local partnerships and events. Months 1012, running the home: own the schedule, the numbers and the daily operation, with the Spa Director checking in; lead the weekly briefing.Non-negotiables A current Illinois Nail Technician, Esthetician or Cosmetology license. Bring it to the interview. At least one year of hands-on experience behind the chair or on the table. You want to lead: your goal is to grow into running a location, not only to do services. Available Wednesday through Saturday every week, plus occasional Sundays for events. Reliable transportation and the ability to commute to both our Naperville and Chicago (Lincoln Square) spas for training and meetings. Organized, dependable and coachable: you take feedback and use it. A true believer in the Lena Rose mission who understands the company comes first.Nice to have Any leadership experience: shift lead, trainer, key holder, front desk or opening/closing. Spa, salon or hospitality experience where service and standards both matter. A community-builder who lights up at meeting new people.This role is not a fit if You only want to do services and have no interest in leading. You want the title before the training. You can't commit to every Saturday and the occasional Sunday event. You need tips to feel paid. You avoid feedback or hard conversations.How we hire (so you know what to expect)1) Your resume and written answers to the three questions below.2) A 15-minute phone screen.3) An interview with our Spa Director and our founder.4) A paid working interview at our Naperville spa: one service on a model plus time at the front desk alongside the Spa Director.5) Reference checks, including a direct supervisor.What we offer $22/hour base, plus 210% commission on all your sales through our Rose Rate. A raise at six months when your milestones are met, and a path to Spa Manager ($50,000$60,000 base plus tiered commission on store performance) at twelve months when the full plan is complete. Pay Protection Promise: your base rate only ever moves up. Non-tipping: steady, predictable pay that never depends on tips. Medical, dental and vision insurance after 90 days, with Lena Rose paying 70% of your premium. 401(k) with employer match after 90 days. Paid leave and paid sick leave, earned from day one. Four paid professional development days a year and 100% reimbursement of the continuing education hours Illinois requires. 40% off retail and services from day one. A written manager playbook and a Spa Director who coaches you through every step.What the full package is worth$22/hour is about $45,760 a year at 40 hours a week. From May to September 2026, commission added about $1 to $2.50 an hour for our providers, which would be roughly $2,000$5,000 a year full-time. After your first 90 days, benefits add about $6,700$7,600 a year in value: health insurance with Lena Rose paying 70% of the premium, the 401(k) match, and four paid development days. All together, that is about $55,000$59,000 a year in pay, typical commission and benefits. The pay shown on this post is base pay; commission and benefit values are estimates based on our recent records, not a guarantee.Physical requirementsThis is a hands-on, on-the-floor role. You should be able to stand and move for most of a shift; bend, stoop, reach and lift up to 40 lbs to deliver services and reset rooms; and have the manual dexterity to use all tools and equipment, with or without reasonable accommodation.How to applyApply through this posting with your resume and answer these three questions in a few sentences each. Applications without the answers will not be reviewed.1) Tell us about a time you led something (a shift, a project, a new teammate) even without the title. What happened?2) Where do you want to be in two years, and why a manager path?3) Tell us about feedback that was hard to hear. What did you do with it?Beautifully,Jenny & the team at Lena Rose BeautyLena Rose Beauty (Noktivo, LLC) is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to building a team as diverse as the community we serve. Reasonable accommodations are available on request, including for the interview.
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