Salesforce Technical Architect

Overview:

Must Have:

• Apply expert-level technical expertise across multiple Salesforce domains, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and platform capabilities like Flow, Apex, and LWC.

• Lead the design and implementation of Salesforce solutions, ensuring scalability, performance, and security across applications, integrations, and third-party tools. Manage Salesforce architecture to support enterprise-wide initiatives involving: Application:

• Configurations, customization, and development with Apex, Visualforce, and LWC. Integrations: \

• Middleware platforms (e.g., MuleSoft), APis, and event-driven architectures. Data:

• Data migration, ET processes, and data governance within Salesforce environments.

• Drive the adoption of Salesforce best practices, including DevOps methodologies, CI/CD pipelines, and Git-based version control.

• Develop and maintain enterprise-wide Salesforce architecture standards, frameworks, and best practices.

• Collaborate with IT staff, subject matter experts, business partners, and clients to assess business processes, identify pain points, and define architectural solutions.

• Design and review Salesforce solutions to ensure alignment with organizational strategies, data governance policies, and technical standards.

• Lead large and complex Salesforce projects and initiatives that may involve cross-functional teams, cloud-to-cloud integrations, and cutting-edge technologies.

• Partner with stakeholders to create business case assessments, project justifications, ROl analyses, architectural reviews, and RFP evaluations.

• Evaluate and recommend Salesforce apps, add-ons, and AppExchange solutions to enhance system capabilities.

• Provide leadership and guidance to project personnel and architects on Salesforce-related projects.

• Stay current with Salesforce releases, new features, and industry trends, recommending improvements or innovations to existing Salesforce architecture.

Roles & Responsibilities

Architecture & Strategy

o Lead end-to-end Salesforce solution architecture across multiple clouds and enterprise platforms

o Define target-state architecture, roadmaps, and governance frameworks

o Establish enterprise standards for scalability, performance, and security

Solution Design & Implementation

o Design and oversee:

o Configurations, customizations, and development using Apex, LWC, and Flows

o Integration frameworks using APIs, middleware, and event-driven patterns

o Data architecture, migration strategies, and governance models Enterprise Integration

o Define API-led and event-based integration strategies across Salesforce and external systems

o Work with middleware platforms (e.g., MuleSoft) for enterprise integration solutions

Governance & Best Practices

o Drive adoption of:

o DevOps methodologies

o CI/CD pipelines and release strategies o Develop and maintain reusable frameworks, reference architectures, and design patterns

Collaboration & Stakeholder Management

o Partner with IT, business stakeholders, and clients to:

o Understand requirements

o Identify pain points

o Translate business needs into scalable solutions

o Lead architecture workshops, reviews, and design approvals

Delivery Leadership

o Lead large-scale Salesforce programs involving:

o Cross-functional teams o Multi-cloud and multi-system integrations

o Provide technical leadership and mentorship to architects and developers

Innovation & Continuous Improvement

o Stay updated with Salesforce releases and industry trends

o Evaluate and recommend Salesforce AppExchange products and enhancements

o Drive innovation through emerging capabilities (AI, automation, data platforms)

Generic Managerial Skills, If any

Position Summary

o Strong leadership and team mentoring capabilities

o Excellent communication and executive presentation skills

o Ability to manage cross-functional, global teams (onshore/offshore model)

o Strategic thinking and problem-solving mindset

o Strong planning, prioritization, and delivery management skills

o Experience managing client relationships and driving account growth